James:
Thanks for your assistance.
When you said "you can purge off
the old license" I dont capture the idea. You mean I can do it by myself without
contacting my support?
- I have a contract support. I contact with them
and they told me to send a copy of the file remedy.lic and they will purge the
license but if I prefer to do this by my own if I have the
capacity.
thank u
very much
From: Action Request
System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of
McKenzie, James J C-E LCMC HQISEC/L3
Sent: Friday, August 18, 2006 1:57 PM
To: arslist@ARSLIST.ORG
Subject: Re: License migration
**
Sent: Friday, August 18, 2006 1:57 PM
To: arslist@ARSLIST.ORG
Subject: Re: License migration
Ignacio:
You did not state if you have support or not. If you
do, you can purge off the old license and reuse it for the new server AFTER you
install ARS 6.1/6.3/7.0 and use the license portion of the Admin Tool to
get the Host ID. This is something that I am quite familar with. I don't
know if Remedy will help you with the migration of an ARS 5.1.2 server or
not.
James McKenzie
L-3 GSI
From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Rusconi, Ignacio (I.)
Sent: Friday, August 18, 2006 9:35 AM
To: arslist@ARSLIST.ORG
Subject: Re: License migration
Iam not upgrading the application.
Iam only migrating the application to another server. So
the problem may be that the license is associated with the old mac
addrress...
thanks
From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Grooms, Frederick W
Sent: Friday, August 18, 2006 12:47 PM
To: arslist@ARSLIST.ORG
Subject: Re: License migration
If you are simply upgrading your server to v6 (or above)
simply go to SupportWeb and choose License File Upgrade. Attach your
existing license file and send it. You will receive an email with a file
that has both your existing v5 keys and the new v6 keys in it. Put that
file in place of your existing license file and you are done with the
licenses. The new file will work with your existing v5 server and when you
run the v6 upgrade install the server will recognize the v6
keys.
Fred
From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Rusconi, Ignacio (I.)
Sent: Friday, August 18, 2006 8:50 AM
To: arslist@ARSLIST.ORG
Subject: License migration
Im going on a migration of a production server.
Question refer specifically to license migration.
Does anybody got a manual, tutorial for the migration of the
license
Thanks
- Sql server 2000
- Remedy
5.01