Do you have the environment variables set up correctly? The 32 bit Oracle 9iR2 client in the path before your 64 bit Oracle 9iR2 client. ORACLE_HOME pointing to your 32 bit Oracle 9iR2 client. ORACLE_SID and TWO_TASK set for your dev database. TNS_ADMIN pointing to your tnsnames.ora file.
Fred -----Original Message----- From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of John Kelley Sent: Friday, September 01, 2006 10:31 AM To: arslist@ARSLIST.ORG Subject: Setup Dev Server Hi List: First time emailer. Long time reader. I'm trying to setup our Dev Box(Windows 2003sp1) with AR 6.3. Having errors upgrading an existing DB. We took a copy of production DB, and placed it on a different oracle Server. Oracle 9.2.0.4.0 64bit. My tnsnames is set correctly to Dev Server and connection to remedb listener. The name of the DB is the same for Production and Dev. Which is OK. They are on different servers. When I'm setting up the Dev server running server.exe, Its asks for SID name and what type of install. Upgrade, Overwrite or Shared. I select Upgrade because the DB out there is an exact copy of the Production having all the Data - I want the data in tact just to install the Server. Here is the Error 15:40:39 An error was encountered during the upgrade of the AR System database. 15:40:39 Installation terminating ... Original database server is intact and accessible 15:40:39 Resolve the problem that causes the error (contact Technical Support, if necessary) 15:40:40 ****->[ShowMsg]: Setup is rolling back directories.... 15:40:40 Setup is rolling back the directories. 15:40:41 ServiceName not found. Using Default: Remedy Action Request System Server 15:40:41 ****->[ERROR]: AR System Database upgrade error. The original database is intact and accessible. Anyboby have something similar. Or suggestion. John Kelley Help Desk Analyst 130 Royall Street Canton, MA 02021 Mail Center 1W 781-737-3564 _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at http://www.wwrug.org