Re: cleaning up queue

[Charles Stoddard]

** Mimi,   Could you be using Remedy Service Desk Express?  It’s another product in the Remedy suite, but completely unrelated to ARS.  In Service Desk Express (Magic), there is a job queue that can get filled up with failed executions and poorly written functions.   If this is what you’re using, there is a yahoo group that is dedicated to that user community; you can access it by going to http://groups.yahoo.com/group/magicsolutions/.   charles   From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Mimi Lakew Sent: Sunday, September 03, 2006 9:32 AM To: arslist@ARSLIST.ORG Subject: Re: [ARSLIST] cleaning up queue   ** Rick,   As I am new to Remedy as well as the job I am clueless about queue.  What I am trying to get is a starting point about it.  Any info about queue, if there are different kind of queue etc.. that gives me an idea will help me to be specific and to narrow down my question. Rick cook <[EMAIL PROTECTED]> wrote: ** What queue are you talking about?  Please be more specific, using Remedy terms where you can.   Rick   From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Mimi Lakew Sent: Sunday, September 03, 2006 8:05 AM To: arslist@ARSLIST.ORG Subject: cleaning up queue ** Hi arslist,   I am requested to clean up the queue in some conditions.  Is this possible to view the queue and manage it, such as cleaning etc?  If it is how and where can I access the queue and manage  it.  I don't seem to find any info about it.   I need your help or ideas pleaseeeeeee! Do you Yahoo!? Get on board. You're invited to try the new Yahoo! Mail. __20060125_______________________This posting was submitted with HTML in it___ __20060125_______________________This posting was submitted with HTML in it___     How low will we go? Check out Yahoo! Messenger’s low PC-to-Phone call rates. __20060125_______________________This posting was submitted with HTML in it___ __20060125_______________________This posting was submitted with HTML in it___