George, have you checked the .arf files in the Home Folder on the clients, 
contains the al defintions I know, maybe a difference when the al is not is 
working and when it is working? Something corrupt in the arf file? /L ars

-----Original Message-----
From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] Behalf Of George Barsan
Sent: Wednesday, September 06, 2006 4:53 PM
To: arslist@ARSLIST.ORG
Subject: Re: AL stopped working (no changes on AL)


Hello Joe,

Yep, the group names and ID's are equal.. We used a DB dump and
re-import to duplicate production to dev and only removed customer
related data (names, addresses & co)..

George


On 9/6/06, Joe DeSouza <[EMAIL PROTECTED]> wrote:
> **
>
>
> Very basic question... Have you checked if the permission groups on both the
> dev and prod instances are identical - both group names and their ID's
> should be the same...
>
> Joe D'Souza
> Remedy Developer / Consultant,
> BearingPoint,
> Virginia.
>
>
>
>
> ----- Original Message ----
> From: "Kemes, Lisa" <[EMAIL PROTECTED]>
> To: arslist@ARSLIST.ORG
> Sent: Wednesday, September 6, 2006 9:15:27 AM
> Subject: Re: AL stopped working (no changes on AL)
>
>
> I had an AL just stop working all of the sudden and what I had to do was
> delete it and then re-import the AL from the Prod server.  Sometimes
> AL's get corrupted.  Now my AL has no more problems on my Dev server....
>
> If this does not work, at least it only takes a couple of minutes to
> do....
>
> Hope this helps
>
> Lisa
>
> -----Original Message-----
> From: Action Request System discussion list(ARSList)
> [mailto:[EMAIL PROTECTED] On Behalf Of Nyall McCavitt
> Sent: Wednesday, September 06, 2006 8:35 AM
> To: arslist@ARSLIST.ORG
> Subject: Re: AL stopped working (no changes on AL)
>
> Hi,
>
> Just a thought.
>
> Have you defined the Report Server option in the User Tool to point to
> the dev server. If so, does the report exist on the Report form on dev
> server?
>
> If I have misread this problem then please ignore this.
>
> Thanks.
>
> Nyall
>
> George Barsan wrote:
> > Hi Tim,
> >
> > Thanks for the quick answer. The DEV environment is a full copy of the
>
> > production, all forms exist there as well (although containing test
> > data!).
> >
> > The second AL having the same problems does the following actions:
> >
> >  0 push fields (update existing request in another form)
> >  1 set fields from another form
> >  2 open window (yep, that's the one!)
> >  3 set fields from another form
> >  4 set field locally
> >  5 set field locally
> >  6 set field locally
> >  7 commit changes
> >  8 close window
>
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