What is your execute on set to and are Status and Case ID both required fields?
If both are required and you are executing on Modify then the 2nd half is always true -----Original Message----- From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Kohli, Himanshu Sent: Thursday, September 14, 2006 10:15 AM To: arslist@ARSLIST.ORG Subject: Re: Mid-Tier 7.0 Installation Problem Hey List I know its going to be very simple but now since I have tried all my combination (i.e. using braces ) I would like to seek your help. I want my ACTL to execute its 'Else Action' for the below mentioned 'Run If ' condition ( 'Status' != "New" AND 'Case ID+' != "HD" ) OR ('Status' != $NULL$ AND 'Case ID+' != $NULL$) every things works as desired when I use just one of them but with an OR when try to have both the condition in my Run If ... I fail Note : I do not want to make use of any other parameter other than the Status & 'Case ID Thanks for your quick help Himanshu Kohli Remedy Developer / Administrator _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at http://www.wwrug.org
