I haven't done it, but did do some investigation into how it would work for
a client.  The consensus was that to minimize latency, there would have to
be a DB link to the LDAP tables, and ARS would reference via that link.
This may not be the case for some network environments, but the LDAP admins
at this place thought it would be there. 

Rick

-----Original Message-----
From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of Chris Rom
Sent: Thursday, September 14, 2006 8:27 AM
To: arslist@ARSLIST.ORG
Subject: people lookup in realtime from LDAP ?

Hi there,
has anyone implemented a people lookup in realtime from LDAP (or AD) ?
Instead of loading 50,000+ employees into the people table, could you do a
realtime lookup and then populate the employee info on the
Indicent/Problem/Change ? That way it would always be accurate, as long as
LDAP is and you don't have to worry about synching and pushing the data to
the people table.
I understand that you probably still need the support staff in the people
table, unless you can also implement LDAP groups that assign permissions in
realtime.
Rgds,
Chris

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