I had issues with support on that version as well - I just
switched to Firefox and it worked fine. And that version of the JDK worked
fine for me with ARS 6.3 and 7.0.
Rick
From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of John Hanson
Sent: Tuesday, September 26, 2006 10:52 AM
To: arslist@ARSLIST.ORG
Subject: Remedy support site issues
**
From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of John Hanson
Sent: Tuesday, September 26, 2006 10:52 AM
To: arslist@ARSLIST.ORG
Subject: Remedy support site issues
Hello all,
I got a
new computer recently and along with it got an update to my local Java
installation - it is now running 1.4.2_10. Unfortunately, when I log on
the the Remedy support site now, I can't use the download pages, or submit a
service request, or use any of the pages that have buttons for searching or
submitting or the like. Can someone let me know what version(s) of Java
are compatible with Remedy's site? Along the same line, we're upgrading
our own mid-tier to 6.3, so I need to be sure that it is compatible with that as
well.
Thanks to all!
John Hanson
Remedy Administrator/Developer
The Standard
1100 SW Sixth Avenue
Portland, OR 97204
Telephone (971)
321-7153
[EMAIL PROTECTED]
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