Hi
Lisa,
One
way is:
- Create a form, with a single record.
- Create a filter tied to a field on that form, which fires
on modify and calls a filter guide.
- Create an escalation to
change that field's value.
Eric
Cleereman
__20060125_______________________This posting was submitted with HTML in it___-----Original Message-----**
From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED]On Behalf Of Kemes, Lisa
Sent: Wednesday, September 27, 2006 4:58 PM
To: arslist@ARSLIST.ORG
Subject: Escalations and Filter GuidesIs there anyway to run a Filter Guide from an Escalation?
Lisa Kemes
Tyco Electronics
Remedy Support
100 Amp Drive
Harrisburg, PA 17112
717-810-3361
P
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