Hi Lucero, That the user does not vanish after 5-10 minutes is due to that he/she was issued a Floating license, not a Read(floating). This is no surprise.
The issue is that the license is grabbed even though you perform nothing. A char menu should not load until you click it. The ARExport()-call would get issued to create the arf/arv-files, and export the Menu-definitions. The actual ARGetCharMenu()-call would be used by AR Admin, and the ARExpandQueryMenu() (if it is a Query-menu) should not get issued until you click the menu. In any event, it would be interesting to see if you get the same behaviour in then native Windows Client ARUser. I do not know exactly how Mid-Tier handles things in this regard. Do you have an Init-Form? I remember a bug concerning licenses grabbed when the system accessed the AR User Preference Form. This is corrected, but I do not know the patch... I did a test with a Regular Form in the native client. I attached the menu RPT:ReportTypes to a field. 1. I did a login with preference server 2. I opened the form in Search-mode 3. I switched to New-mode (9 second wait) 4. I clicked the menu button http://www.rrr.se/tmp/LoginOpenForm.html The thing I can not account for is the ARGetListEntryWithFields(AR System Currency Codes) that seems to be issued after the form is opened... Best Regards - Misi, RRR AB, http://www.rrr.se > Hi, David > > There was a search menu on the Group field. But, I had to test this > further. > > Here I go beatin' a dead horse. > > I created a display only form with not one single field, button, > workflow nor any other object. I opened the form on the Mid-Tier with > my test floating license. And again it immediately took up a Float > WRITE. > > It still doesn't flush after a few minutes, etc. > > <USER> <TID: 0000002324> <RPC ID: 0000263453> <Queue: Fast > > <Client-RPC: 390620 > <USER: clucero > /* Wed > Sep 27 2006 18:28:59.8080 */ FLOAT GRANT WRITE clucero (1 of 5 > write) > > Even if we accept the premise about search menus, etc... > Isn't it unrealistic to assume that a form would have absolutely no > workflow and absolutely no search menus? In other words, in almost all > cases, there will be a search menu, workflow on window open or loaded, a > table field or something? > Meaning a FLOAT GRANT WRITE will almost always be taken up upon log on. > So far in my testing, it is 100% of the time. > > In my experience it doesn't drop off after 5-10 minutes of activity. It > either expires after the admin defined float license timeout or drops > off when I click Logout. > > I think that if one isn't suppose to be granted a WRITE until after some > sort of activity (and the behavior clearly doesn't work this way) then > this is definitely an issue. > > OK, OK, I'll leave it alone. Thanks for listening. > > Michelle > PS Remember we all could be experiencing different behaviors on > different versions. > -----Original Message----- > From: Action Request System discussion list(ARSList) > [mailto:[EMAIL PROTECTED] On Behalf Of David Sanders > Sent: Wednesday, September 27, 2006 5:32 PM > To: arslist@ARSLIST.ORG > Subject: Re: Read (floating) license > > Hi Michelle > > I think that if the form has a field with a search menu on it, this can > cause the floating token to be grabbed just by opening the form. > > Regards > > David Sanders > Remedy Solution Architect > Enterprise Service Suite @ Work > =========================ARS List Award Winner 2005 > Best 3rd party Remedy Application > > tel +44 1494 468980 > mobile +44 7710 377761 > email [EMAIL PROTECTED] > > web http://www.westoverconsulting.co.uk > > > -----Original Message----- > From: Action Request System discussion list(ARSList) > [mailto:[EMAIL PROTECTED] On Behalf Of Lucero, Michelle - IST > contractor > Sent: Wednesday, September 27, 2006 10:38 PM > To: arslist@ARSLIST.ORG > Subject: Re: Read (floating) license > > Hi, Misi: > > Hope you're doing OK. > > Is the operative word here "should" instead of "NOT"? > > I just performed a very simple test on the SHR:ConsolidatedList form, by > opening it in submit mode. There is no active link workflow on this > form. There is a single filter that fires on Submit, Modify and Merge. > Wouldn't opening a form qualify as accessing the server? > > Bottom line, as soon as I logged in, my test account showed up as > Floating in both the Admin tool AND the User Log. I have performed no > actions other than placing the URL to the form in the browser, pressed > enter and logged in. > > To the other point that was made. I've also let the same form sit idle > for over 10 minutes. It is sitting idle as I type. It still displays > as Floating. It has not been released according to the User Log. If > accounts were released after sitting idle for 5 - 10 minutes (gosh I > wish; imagine the reduction in cost), there wouldn't be a Float License > Timeout minimum setting of one hour. > > Maybe we should get Criss Angel from Mind Freak (US TV Reference) to > figure this out for us. > > All that said, the behavior in your environment could be different. > Here's mine: > > Win2003/IIS/6.0/Mid-Tier 7.0 P1 > Win2003/SQL Server 2000/ARS 6.3 P11 > WinXP Pro/Admin Tool 6.3 Special Support patch 12 > > My two cents worth and minor test, > Michelle > > -----Original Message----- > From: Action Request System discussion list(ARSList) > [mailto:[EMAIL PROTECTED] On Behalf Of Misi Mladoniczky > Sent: Wednesday, September 27, 2006 3:52 PM > To: arslist@ARSLIST.ORG > Subject: Re: Read (floating) license > > Aaron, > > I have recently had some communication with Doug Mueller, and you are > almost right. > > Opening a form in Submit or Search mode should NOT grab a license, > unless > there is workflow that somehow contacts the server when the form is > opened. > > There is a difference concerning the user log file, where users does not > show up at all until they try to grab a licenses (i.e. by performing a > search, triggering workflow that does a set-fields, etc.). > > Best Regards - Misi, RRR AB, http://www.rrr.se > >> As always with licensing it's somewhat vague, but my experience has > been >> this: >> >> >> >> When a user with a Floating license assigned to them logs in, they > show >> up in the User License list as Read(floating) immediately. >> >> -If they sit there without doing anything, they disappear from the > User >> License list after a short time (5-10 min) >> >> -If they open a form (in ANY mode), they are then listed as Floating. >> >> -If they log out, they disappear from the User License (no matter how >> they were listed before) >> >> -If they are listed as floating and don't take any action for 1 hour, >> they revert to Read(floating), and shortly thereafter disappear from > the >> list. >> >> >> >> As far as floating license token allocation, I tested our system with > 10 >> licenses, and found: >> >> -There could be more than 10 users marked as Read(floating) with no >> problems. >> >> -When users opened any form, in query or submit mode, they changed to >> Floating (and took a floating token) >> >> -Once there were 10 users marked Floating, then other users remained >> marked as Read(floating) when quering or submitting. >> >> -Users marked as Read(floating) could not Modify while there were 10 >> others marked Floating. >> >> -When someone logged out, the next Read(floating) user to perform an >> action (query, submit, or modify) was changed to Floating. >> >> >> >> >> >> -Aaron >> >> * Email: [EMAIL PROTECTED] <mailto:[EMAIL PROTECTED]> >> >> ________________________________ >> >> From: Action Request System discussion list(ARSList) >> [mailto:[EMAIL PROTECTED] On Behalf Of Eric Cleereman (IT) >> Sent: Monday, September 25, 2006 11:40 AM >> To: arslist@ARSLIST.ORG >> Subject: Read (floating) license >> >> >> >> Hi All, >> >> We're using ARServer 6.3, Patch 17. >> >> I'm using Manage User Licenses from the Admin Tool, with the following >> options: >> License Category: Server >> Category: Current Licenses >> License Type: Floating >> >> I was seeing the following: >> Floating - 10 users >> Read (floating) - 2 users >> >> Another user who is assigned a Floating license just logged in, and I > am >> now seeing >> Floating - 10 users >> Read (floating) - 3 users >> >> I've double-checked our server licensing, and we have 25 AR User >> Floating Licenses. >> >> I have the feeling I should know this, but it's a Monday, and I'm not >> seeing it in the help file or my Admin Guide. >> >> Does anyone know why 3 of the users are showing a "Read (floating)" >> instead of "Floating", when we should have 15 unused AR User Floating >> licenses remaining? >> >> Eric Cleereman >> >> __20060125_______________________This posting was submitted with HTML > in >> it___ >> >> >> SunCom is the wireless company that's committed to doing things >> differently. >> >> Things we want you to know. >> >> This e-mail and any files transmitted with it are confidential and are >> intended solely for the use of the individual or entity to whom they > are >> addressed. 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