Veeral, I know you said "not by importing / manipulating database from the backend".. but... Escalations scream batch processing to me... So... How about this...
Use the command line runmacro to get an ARX file of the current record and then use arimportcmd to import the record to the second form. This will "copy" the record exactly as it is and will guarantee the 'Request ID' values are not mucked with. ( You could even do this via filters on Submit/Modify and keep the records synced through out their entire life cycles.) Just write a small shell script on your ARS server that you pass in the Entry ID and maybe the two form names. (That way you could do this for as many forms as you wanted to without rewriting the script.) Add a filter (or maybe two) to the "source form" and you should be in business. -- Carey Matthew Black Remedy Skilled Professional (RSP) ARS = Action Request System(Remedy) Love, then teach Solution = People + Process + Tools Fast, Accurate, Cheap.... Pick two. On 10/9/06, Veeral J Oza <[EMAIL PROTECTED]> wrote:
** Hello all, I have 2 forms which are exactly identical (same ids for all the fields). I would like to push records from form A to form B via escaltion. Is it possible to retain the same value for the Request ID field on form B as that of Form A? and if so , can you please tell me how this can be done? This has to be done through workflow only and not by importing / manipulating database from the backend. Environment: ARS 6.3 OS Windows Server 2003 MS SQL Server 2000 Can any of you please help with some suggestions which could help me proceed. Regards, Veeral Oza, Application Analyst, Wipro Technologies The information contained in this electronic message and any attachments to this message are intended for the exclusive use of the addressee(s) and may contain proprietary, confidential or privileged information. If you are not the intended recipient, you should not disseminate, distribute or copy this e-mail. Please notify the sender immediately and destroy all copies of this message and any attachments. WARNING: Computer viruses can be transmitted via email. The recipient should check this email and any attachments for the presence of viruses. The company accepts no liability for any damage caused by any virus transmitted by this email. www.wipro.com __20060125_______________________This posting was submitted with HTML in it___
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