Your image of the process changes are accurate in their relation to the business. A lot of the time calculation will be driven by which/how many apps you use and the extent to which they are utilized.
Axton Grams On 10/9/06, Kyle Whitley <[EMAIL PROTECTED]> wrote:
I know this is a case by case issue, but does anyone have a general time estimate on how long it might take to upgrade a ARS 6.3/ITSM 5.6 Solaris/Oracle environment to ARS 7.x/ITSM 7.x Solaris/Oracle. When my organization implemented ITSM 5.x, it took several months with fit gap, configuration meetings, development, and testing. I realize that the applications are drastically different, so there could be significant training and business procedural changes involved. I would image this process would be similar to starting from scratch since the ITSM apps have changed so much? -- Kyle Whitley IT System Support Professional Office of Information and Instructional Technology (OIIT) Board of Regents of the University System of Georgia _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at http://www.wwrug.org
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