Thad, My first though would be to turn on SQL logs as you try to create a new form. Then pick through the log and see what the ARS server is doing before it gives the error. It may be subtle to find, but I would hope that the SQL log would show you what is going on.
-- Carey Matthew Black Remedy Skilled Professional (RSP) ARS = Action Request System(Remedy) Love, then teach Solution = People + Process + Tools Fast, Accurate, Cheap.... Pick two. On 10/12/06, Thad Esser <[EMAIL PROTECTED]> wrote:
** Hello, Recently, when trying to import a def file, we started getting an ARERR 400. After searching the archives, I found where someone else had the same issue, but I didn't see that a solution was posted. Based on that conversation, I tried just creating a new regular form, with no modifications and saving it. On save we get the following error: The following item was not imported : xxxjunk (ARERR 55) The file specified for a form does not hold a form definition (ARERR 400) This is on our production server and doesn't happen on our dev server. Does anyone have any suggestions on where to start? Server: ARS 6.3, no patch Oracle: 9.2.0.6 OS: Win2k, sp4 Thanks, Thad
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