Re: Mid Tier - Long Applet Load Time

[Don McClure]

** Hi Jamie,   Rick Cook mentions complete new architecture; subject re-work includes a change in use of java. Specifically, MT 5.1.2 and earlier relied on client-side java, with some JRE version-specific issues. Example: MT 5.1.2 would not work with Java 1.5.01 mentioned in your architecture, at least in our environment.   Last information I had on MT 6.3: MT is server-side _javascript_ only, not relying on any java at the client at all, so the server dataflow and memory-management concerns are quite different.    Also, the 'freshness' indicator in MT is not that reliable, so MT cannot necessarily discern an ARS-side change without that cache-flush action (forcing a retrieve of current form constructions). HTH...   dwm   Don W. McClure, P.E. Systems Engineer University of North Texas [EMAIL PROTECTED] 940.565.3287 >>> "Blodgett, Jamie" <[EMAIL PROTECTED]> 17-Oct-06 9:36 AM >>> I'm having the same issue and have opened a ticket with Remedy.  We'll see what they say.  My issue is that for the midtier to see the changes to workflow, I have to flush the cache.  After flushing the cache, it takes up to 2 minutes for users to access the pages for the first time.  After that everything moves very fast.  This is a midtier in AUS connecting to ARS in US.  This was working fine pre-upgrade (5.0).   Midtier 6.3 p 18 ARS 6.3 p18 IIS ServletExce 5 p6 Win 2000 Java 1.5.01   I'll update on what Remedy suggests.   Thanks, Jamie Blodgett -----Original Message----- From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED]On Behalf Of Heider, Stephen Sent: Tuesday, October 17, 2006 8:50 AM To: arslist@ARSLIST.ORG Subject: Re: Mid Tier - Long Applet Load Time ** Fred,   Does this script work with Mid Tier 6.3?  I recall several discussions last year regarding this and I was left with the impression that it would not work with 6.3.   From the June 6, 2005 thread entitled "Mid Tier 6.3 Performance on IIS"   [On May 10th, I asked Remedy Support about a 6.3 version of the "Auto-load Mid Tier Cache" program and received the following response:   "It is unknown at this time if a modification to the program you mentioned will be made so that it can be used with Mid Tier 6.3"]   Stephen   Mid Tier 6.3 p17 ARS 6.3 p16 ServletExec 5 Windows Server 2003 IIS 6     From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Grooms, Frederick W Sent: Monday, October 16, 2006 10:21 AM To: arslist@ARSLIST.ORG Subject: Re: Mid Tier - Long Applet Load Time ** Mid-Tier "compiles" to the Java heap memory (this is for 6.3, I don't know about 7 yet).   Remedy has a script you can request that basically just does a request on each of the forms you use to have the Mid-Tier load them into memory.   Fred From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Heider, Stephen Sent: Monday, October 16, 2006 9:09 AM To: arslist@ARSLIST.ORG Subject: Re: Mid Tier - Long Applet Load Time ** A question about first load caching...  Does Mid Tier simply download one or more files to the local client OR does Mid Tier first "compile" or "assemble" one or more files and then download to the client?   If it's the later then is there a way to force Mid Tier to pre-compile or pre-assemble the files?    ARS and Mid-Tier 7.0.1   Stephen From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of McKenzie, James J C-E LCMC HQISEC/L3 Sent: Monday, October 16, 2006 9:52 AM To: arslist@ARSLIST.ORG Subject: Re: Mid Tier - Long Applet Load Time ** Lori:   Looks about right.  The system has to generate the Java Server Pages code for the form and that definitely takes time.  Second and later loads of the page should be < one second. James McKenzie L-3 GSI  ________________________________ From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Lori Gumbiner Sent: Monday, October 16, 2006 6:23 AM To: arslist@ARSLIST.ORG Subject: Mid Tier - Long Applet Load Time ** Hi, All - We are developing our first true Mid Tier application, and are finding that anytime we perform an Admin cache of the mid tier server, the first time an end user then loads the applet, it is taking 15 - 30 seconds.  This seems long to us. Can we please get input from others about load times? TIA... *Lori System Specs: ARS & Mid Tier  6.3, p17 HelpDesk 5.6 Oracle 9.2 Sun Solaris 9 ************************************* Lori Gumbiner IT Systems Architecture - Process Automation Initiatives Walgreens Co.     __20060125_______________________This posting was submitted with HTML in it___ __20060125_______________________This posting was submitted with HTML in it___ CONFIDENTIALITY: The information contained in this transmission may contain privileged and confidential information. It is intended only for the use of the person(s) named above. If you are not the intended recipient, you are hereby notified that any review, dissemination, distribution or duplication of this communication, and the information contained in it, is strictly prohibited. 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