Been trying to upgrade an arsystem.lic file on the support site for a couple days. When I attach the license file, I receive the following highly informative and useful error message:
Filter/escalation 'set field' process returned an error. [ARERR 38] ;-/ Jennifer Meyer Remedy Support Engineer Strategic Technologies 919-379-8498 [EMAIL PROTECTED] -----Original Message----- From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Richard Crosby Sent: Tuesday, October 31, 2006 1:14 PM To: arslist@ARSLIST.ORG Subject: BMC Support(less) ** Wonderful, Opened a few tickets with BMC support and getting very canned/scripted responses back that provide little-no-help. I'm so glad support has been offshored...:/ Anyone else seeing this or is just my bitter self? Richard __20060125_______________________This posting was submitted with HTML in it___ _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org ARSlist:"Where the Answers Are"
