I'm totally with you, Tony. I'm tired of BMC making decisions that affect customers without an apparent grasp of the technical ramifications of those decisions on the part of those customers. (Like the support upgrade, for instance). This happened a lot less before the buyout (and they were a lot more responsive when it did), so I don't blame Remedy people.
I wish we had the ability to whack certain someones there with a Clue-by-4, because they need it.
Rick
On 11/6/06, Tony Worthington <[EMAIL PROTECTED]> wrote:
__20060125_______________________This posting was submitted with HTML in it___
All -
Please please please... I encourage each and every one of you who use
Firefox to submit a ticket to Remedy Support requesting that they add
support for Firefox to the new support site.
Knowing how much is paid for support; you'd think they could dedicate an
hour or two for cross-browser compatibility checks/development. grr. I
mean, who uses Netscape nowadays? (no flames please!) :-)
This was the response to my request submitted this morning:
Hi Tony,
We inform you that Mozilla Firefox browser 1.7 and higher is not supported
by the web self-service. They are updating the documentation on the web
to reflect this.
This leaves the following as supported browsers:
Internet Explorer version 6 or higher
Netscape version 7.2 or higher
Sorry about that. Please notify us if this helps you.
Regards,
BMC Customer Care
--
Tony Worthington
[EMAIL PROTECTED]
262-703-5911
CONFIDENTIALITY NOTICE:
This is a transmission from Kohl's Department Stores, Inc.
and may contain information which is confidential and proprietary.
If you are not the addressee, any disclosure, copying or distribution or use of the contents of this message is expressly prohibited.
If you have received this transmission in error, please destroy it and notify us immediately at 262-703-7000.
CAUTION:
Internet and e-mail communications are Kohl's property and Kohl's reserves the right to retrieve and read any message created, sent and received. Kohl's reserves the right to monitor messages to or from authorized Kohl's Associates at any time
without any further consent.
_______________________________________________________________________________
UNSUBSCRIBE or access ARSlist Archives at www.arslist.org ARSlist:"Where the Answers Are"
