and don't get me on the 'product download' section, for the last week whenever I go there I just get a Java error message about access being denied and I can't download patches or products...
My VAR has to go get them for me and then I can download them from my VAR, not a good situation :-( On 06/11/06, Rick Cook <[EMAIL PROTECTED]> wrote:
** I'm totally with you, Tony. I'm tired of BMC making decisions that affect customers without an apparent grasp of the technical ramifications of those decisions on the part of those customers. (Like the support upgrade, for instance). This happened a lot less before the buyout (and they were a lot more responsive when it did), so I don't blame Remedy people. I wish we had the ability to whack certain someones there with a Clue-by-4, because they need it. Rick On 11/6/06, Tony Worthington <[EMAIL PROTECTED]> wrote: > All - > > Please please please... I encourage each and every one of you who use > Firefox to submit a ticket to Remedy Support requesting that they add > support for Firefox to the new support site. > > Knowing how much is paid for support; you'd think they could dedicate an > hour or two for cross-browser compatibility checks/development. grr. I > mean, who uses Netscape nowadays? (no flames please!) :-) > > This was the response to my request submitted this morning: > > > Hi Tony, > > We inform you that Mozilla Firefox browser 1.7 and higher is not supported > by the web self-service. They are updating the documentation on the web > to reflect this. > > This leaves the following as supported browsers: > > Internet Explorer version 6 or higher > Netscape version 7.2 or higher > > Sorry about that. Please notify us if this helps you. > > Regards, > BMC Customer Care > > > -- > Tony Worthington > [EMAIL PROTECTED] > 262-703-5911 > > CONFIDENTIALITY NOTICE: > This is a transmission from Kohl's Department Stores, Inc. > and may contain information which is confidential and proprietary. > If you are not the addressee, any disclosure, copying or distribution or use of the contents of this message is expressly prohibited. > If you have received this transmission in error, please destroy it and notify us immediately at 262-703-7000. > > CAUTION: > Internet and e-mail communications are Kohl's property and Kohl's reserves the right to retrieve and read any message created, sent and received. Kohl's reserves the right to monitor messages to or from authorized Kohl's Associates at any time > without any further consent. > > _______________________________________________________________________________ > UNSUBSCRIBE or access ARSlist Archives at www.arslist.org ARSlist:"Where the Answers Are" __20060125_______________________This posting was submitted with HTML in it___
_______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org ARSlist:"Where the Answers Are"
