We had faced similar problems however after we installed the servletexec AS we reduced these occurrences by a huge margin. With the Servlet Exec installed as a service you also get the flexibility of restarting only the service if in case you had similar problems. Let me know if you require any help in installing it. Hope this helps.
Regards,
Roney Samuel Varghese
On 11/15/06, Mahan, Janet L [EQ] <[EMAIL PROTECTED]> wrote:
**__20060125_______________________This posting was submitted with HTML in it___We have recently started using the mid-tier for certain groups to access Remedy. There have been a couple of times that they have reported problems getting into Remedy. I restart ServletExec and they can get in. I am not familiar enough with apache to know if this is common. I have tried searching the web but no answers. Has anyone else had this issue and found the cause?
Our ARS server is 6.00.01 patch 1351 and our mid-tier is
Version 6.00.01 patch 1490 RTDB1132385031106
Ja net L. MahanNetwork Systems Management
Systems Admin II
941.766.6199
__20060125_______________________This posting was submitted with HTML in it___
