Hi Claire, It's best to use the Class Manager Console that comes with CMDB (see page 33 of the "BMC(r) Atrium CMDB 1.1 Installation and Configuration Guide"). When the Atrium CMDB is installed with Remedy you can access the console from the Remedy User tool, but be very careful. Try not to make any changes during peak hours because the Class Manager uses a lot of resources.
The CMDB 'spreads' the fields across several forms for the different classes of data with the main 'core' fields in the BMC_AssetBase form and then class specific fields are in other forms that are presented together in join forms (sometimes a couple layers of them). So it makes it more complicated to deal with fields and I think that is why they created the Class Manager Console. I hope this helps, Sylvia Holy -----Original Message----- From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Sanford, Claire Sent: Tuesday, November 28, 2006 11:37 AM To: arslist@ARSLIST.ORG Subject: CMDB-Asset forms- Status Changes I'm completely stumped. I have already RTFMs 2 times and still don't get it. How do I and where do I go to change the list in the Status field on the forms listed below: BMC:BMC_ComputerSystem_ BMC:BMC_ComputerSystem AST:ComputerSystem I am not changing the number of items in the dropdown menu, just the wording in some of them. I just need to change "Ordered" to "Shipped to Facility" I made the change through the admin tool on the AST:ComputerSystem form, but it does not show. Maybe if I had gone to a class or BUG, I wouldn't be so freaking confused... But, hey it wasn't in the budget! Grumble! I'm paying for living the easy life with 4.5.2 for so long! ARS 6.3 Patch 18 HD 6.0 Oracle 10 w/9 libraries Oracle lives on a remote server Windows 2003 4 gig on app server and 8 gig on DB server ________________________________________________________________________ _______ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org ARSlist:"Where the Answers Are" _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org ARSlist:"Where the Answers Are"
