All, I have been told (off list and by a reputable source) that, by design, the value should be alterable during Submit Filters, and not alterable after the value has been committed to the DB.
I was also told that at some point in time (maybe v5 ish) there was a bug introduced that prevented the value from being changed during Submit Filters. :) ( Which was why I was unclear as to if the current behavior was "as designed" or not. I am 100% sure I was bit by that very bug! :) So it should be "safe" to design to this behavior. (Well, barring any new bugs that is. :) And for that special someone who cleared up my confusion... Thank you once again. -- Carey Matthew Black Remedy Skilled Professional (RSP) ARS = Action Request System(Remedy) Love, then teach Solution = People + Process + Tools Fast, Accurate, Cheap.... Pick two. On 11/30/06, Carey Matthew Black <[EMAIL PROTECTED]> wrote:
Actually... At least on a v6.3 ARS server Patch 2 (on Solaris) a Filter can alter the value of field 2 during "Submit". I am not sure if this is a "nice" bug in this ARS server or not. But it does make some sense to me to allow it during "Submit". So I hope it is not a bug. -- Carey Matthew Black
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