Hi Ross:
Is it true that you only need to install the DSL data once? I looked at a
different installation (with the 7.00 apps) and the *.arx files that it uses
for the DSL data were identical in every respect - which would lead me to
believe that you only need to do it once...
From: Ross Mitcham <[EMAIL PROTECTED]>
Reply-To: arslist@ARSLIST.ORG
To: arslist@ARSLIST.ORG
Subject: Re: ITSM 7.01 - Install Takes LONG time
Date: Thu, 7 Dec 2006 10:46:02 -0500
The first install of the application will always take longer than the
subsequent installs. Depending on the configuration of the database, the
timeframes that you are talking about 3+ hours are not abnormal.
The first install always takes longer as it needs to install the "Asset
Lite" forms and Foundation forms (people,company, product/operational
catalogs, notification engine forms etc.)
A suggestion to make things most efficient:
If you are installing more that one app (like Incident & Problem)..Install
Problem first and do not select DSL data. Since the first application has
so much extra to do, the DSL data can be done with the subsequent app
install.
As a baseline, I have installed on a 2GB laptop/SQl Server (simple DB mode)
in 4 hours, and the second app takes about 45 Minutes (no DSL)
Hope this helps.
On Wed, 6 Dec 2006 15:30:36 -0600, Mike Parker
<[EMAIL PROTECTED]> wrote:
>Hi Everyone:
>
>Has anyone else attempted to install the ITSM 7.01 on Solaris? I have
been
>watching this thing sit here for 3+ hours and all I see in the
arerror.log
>is
>
>ispatch : Timeout during data retrieval due to busy server -- retry the
>operation ARERR - 93
>Wed Dec 6 15:21:28 2006 Dispatch : Timeout during data retrieval due to
>busy server -- retry the operation ARERR - 93
>Wed Dec 6 15:21:33 2006 Approve : Timeout during database query --
>consider using more specific search criteria to narrow the results, and
>retry the operation (ARERR 94)
>Wed Dec 6 15:21:33 2006 Approve :
>Wed Dec 6 15:24:28 2006 Dispatch : Timeout during data retrieval due to
>busy server -- retry the operation ARERR - 93
>
>The install logs havent even budged.
>
>Everything went great up till this point:
>
>ARS 7.01
>CMDB 2.01
>Solaris 10
>Oracle 10g (remote)
>
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