Jiri replied with the database view solution which is fine if you have the
skills and database access. It also has the advantage of reducing the number
of rows returned and hence improving performance.
If you want to stay within Remedy then you could arrange for the table to be
sorted by, say, email address and then as you loop the table you could save
the current email address in a temp field and when processing the next row
only add the email address to your distribution list if the value is
different from the temp field.
Cheers
Peter
Darshana Jivan [MTN Network Solutions] writes:
Hi,
I have a View form "Contacts" that reads from an underlying table from
another schema in the database. I have a Table Field on a form "Notify"
that displays the Contact information. I then loop through the table to
get the sms/email values and set it as a delimited string. This is where
I am having a problem; the contact can be associated to many branches
and therefore the contact information will be duplicated many times. I
need to be able to do a Distinct or and extract to be able to get the
distinctive value, or else the contact would be notified one to many
times depending on how many branches they are associated with.
Eg.
Notify
Request Id
First Name
Last Name
Email
SMS
Client ID
Branch ID
1
Mark
Brindley
[EMAIL PROTECTED]
2783452012
3
123
2
Mark
Brindley
[EMAIL PROTECTED]
2783452012
3
456
3
Jakos
Smith
[EMAIL PROTECTED]
2783656565
10
963
4
Jacques
Vermeulen
[EMAIL PROTECTED]
2701010233
20
321
5
Jacques
Vermeulen
[EMAIL PROTECTED]
2701010233
20
654
6
Jacques
Vermeulen
[EMAIL PROTECTED]
2701010233
20
987
Temp field that gets set
Email
; [EMAIL PROTECTED]; [EMAIL PROTECTED]; [EMAIL PROTECTED];
[EMAIL PROTECTED]; [EMAIL PROTECTED];
[EMAIL PROTECTED]
SMS
; 2783452012; 2783452012; 2783656565; 2701010233; 2701010233; 2701010233
I need to get a distinct email and sms value to send a notification to
the relevant contacts.
Any suggestions?
Regards,
Darshana Jivan
MTN Network Solutions
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