Thanks, Sandra! I'll play around with that and see if I can get it to work.
Jenni Wacholz 480-445-2517 Remedy Administrator Coventry Health Care -----Original Message----- From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Hennigan, Sandra H CTR OSD-CIO Sent: Tuesday, December 19, 2006 10:46 AM To: arslist@ARSLIST.ORG Subject: Re: Need help constructing a URL (U) UNCLASSIFIED We use: http://<servername>/arsys/servlet/ViewFormServlet?form=HPD:HelpDesk&serv er=<servername>&qual=%27600000000%27%3D%22HD00000001784309%22 Sandra Hennigan OSD Remedy Administrator Office # 703-602-2525 x251 CACI - Ever Vigilant(tm) Apparently, there is nothing that cannot happen today. Mark Twain -----Original Message----- From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Wacholz, Jeanette (Jenni) Sent: Tuesday, December 19, 2006 12:42 PM To: arslist@ARSLIST.ORG Subject: Need help constructing a URL ** Happy Holidays, Listers! The following URL will take me directly (after stopping for login, which is fine) to a HelpDesk search window. http://<servername>/mid-tier/forms/<server>/HPD%3AHelpDesk/Support/ <http://<servername>/mid-tier/forms/<server>/HPD%3AHelpDesk/Support/> What do I need to add to it to take me directly to a specific ticket #, for example HD123456? Or is it not that simple? Jenni Wacholz 480-445-2517 Remedy Administrator Coventry Health Care Email Confidentiality Notice: The information contained in this transmission is confidential, proprietary or privileged and may be subject to protection under the law, including the Health Insurance Portability and Accountability Act (HIPAA). The message is intended for the sole use of the individual or entity to whom it is addressed. If you are not the intended recipient, you are notified that any use, distribution or copying of the message is strictly prohibited and may subject you to criminal or civil penalties. If you received this transmission in error, please contact the sender immediately by replying to this email and delete the material from any computer. __20060125_______________________This posting was submitted with HTML in it___ ________________________________________________________________________ _______ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org ARSlist:"Where the Answers Are" Email Confidentiality Notice: The information contained in this transmission is confidential, proprietary or privileged and may be subject to protection under the law, including the Health Insurance Portability and Accountability Act (HIPAA). The message is intended for the sole use of the individual or entity to whom it is addressed. If you are not the intended recipient, you are notified that any use, distribution or copying of the message is strictly prohibited and may subject you to criminal or civil penalties. If you received this transmission in error, please contact the sender immediately by replying to this email and delete the material from any computer. _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org ARSlist:"Where the Answers Are"
