Sashi, Yes, it can be done. I use that here with html email forms. When the user clicks a button it submits their entry to a web app, which in turn updates Remedy. One thing to watch out for is the default button. If a user views the email then presses Enter one of the buttons will be clicked. We did not want that here, so I added two radio buttons for Approved and Rejected. No default is selected so the user has to click one of the options, then click the Submit button. Code was added to check when the user did not make a selection (pressed Enter by mistake). When this occurs the Submit action is ignored. When the user does make a selection the submit action is allowed to continue and post their selection to a web page. Note: Outlook 2007 no longer allows html email forms to function. With OL 2007 the user has to click Other Actions > View in Browser in order to interact with an html form email. Stephen
________________________________ From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Sashi M Sent: Tuesday, December 19, 2006 1:00 PM To: arslist@ARSLIST.ORG Subject: Voting option when sending mails ** Hi, I need to have voting option (Buttons for Approved / Rejected) while sending mails from Remedy. Is it possible to have? If yes, can you please tell how it can be done? Thanks & Regards, Sashi __________________________________________________ Do You Yahoo!? Tired of spam? Yahoo! Mail has the best spam protection around http://mail.yahoo.com __20060125_______________________This posting was submitted with HTML in it___ _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org ARSlist:"Where the Answers Are"
