Correct, ITSM is installed and actively using Incident, Change & Problem with heavy customizations and a fully customized front end for non-Service Desk users.
On Thu, May 14, 2015 at 1:08 AM, Jason Miller <jason.mil...@gmail.com> wrote: > ** > > This sounds more like an ITSM system? > > On May 13, 2015 8:17 PM, "Del Wester" <delwes...@gmail.com> wrote: >> >> We are doing an upgrade to 8.1.02 from 7.6.04 sp4, however, we're only >> upgrading the mid tiers for now and will upgrade the AR servers as we >> re-code the custom code to "work nice" w/ v8+. BMC has worked w/us in >> our test system to determine that the 8.1.02 MT will work with the >> 7.6.04 sp4 AR servers w/ heavy customizations. Kind of a slow, steady >> upgrade process that hopefully allows the end users to continue using >> the system as we go. >> >> On Wed, May 13, 2015 at 1:11 PM, Marc Burick <marc.bur...@prudential.com> >> wrote: >> > ** Howdy List, >> > We are currently on ARServer 7.6.4 sp3 and considering upgrading to >> > ARServer >> > 8.x. We have all home grown applications, nothing out of the box. Can >> > you >> > suggested the latest ARServer 8.x that behaves well and has minimal >> > problems >> > while still using the 7.604 sp5? >> > >> > Marc _ARSlist: "Where the Answers Are" and have been for 20 years_ >> >> >> _______________________________________________________________________________ >> UNSUBSCRIBE or access ARSlist Archives at www.arslist.org >> "Where the Answers Are, and have been for 20 years" > > _ARSlist: "Where the Answers Are" and have been for 20 years_ _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org "Where the Answers Are, and have been for 20 years"
