Don't they have a disaster recovery plan for support?
From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Lucero, Michelle Sent: Tuesday, May 26, 2015 2:11 PM To: arslist@ARSLIST.ORG Subject: Re: No support? ** Yep, there were floods, power outages. There was also a tornado this weekend. At least a thousand cars and at least a thousand homes have been damaged. Claire -- you OK out there? From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of richard....@bwc.state.oh.us <mailto:richard....@bwc.state.oh.us> Sent: Tuesday, May 26, 2015 12:54 PM To: arslist@ARSLIST.ORG <mailto:arslist@ARSLIST.ORG> Subject: No support? ** I just tried calling BMC support - apparently they have new numbers? After being on hold a pleasant young lady said that the storm last night in Houston messed up all the phone lines and she wasn't sure when they would be back up. Was there a storm in Houston or ?? Portions of this message may be confidential under an exemption to Ohio's public records law or under a legal privilege. If you have received this message in error or due to an unauthorized transmission or interception, please delete all copies from your system without disclosing, copying, or transmitting this message. Portions of this message may be confidential under an exemption to Ohio's public records law or under a legal privilege. If you have received this message in error or due to an unauthorized transmission or interception, please delete all copies from your system without disclosing, copying, or transmitting this message. _ARSlist: "Where the Answers Are" and have been for 20 years_ _____ This message, and any attachments, is for the intended recipient(s) only, may contain information that is privileged, confidential and/or proprietary and subject to important terms and conditions available at http://www.bankofamerica.com/emaildisclaimer. If you are not the intended recipient, please delete this message. _ARSlist: "Where the Answers Are" and have been for 20 years_ _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org "Where the Answers Are, and have been for 20 years"