Don't they have a disaster recovery plan for support?

 

From: Action Request System discussion list(ARSList)
[mailto:arslist@ARSLIST.ORG] On Behalf Of Lucero, Michelle
Sent: Tuesday, May 26, 2015 2:11 PM
To: arslist@ARSLIST.ORG
Subject: Re: No support?

 

** 

Yep, there were floods, power outages.  There was also a tornado this
weekend.

At least a thousand cars and at least a thousand homes have been damaged.

 

Claire --  you OK out there?

 

From: Action Request System discussion list(ARSList)
[mailto:arslist@ARSLIST.ORG] On Behalf Of richard....@bwc.state.oh.us
<mailto:richard....@bwc.state.oh.us> 
Sent: Tuesday, May 26, 2015 12:54 PM
To: arslist@ARSLIST.ORG <mailto:arslist@ARSLIST.ORG> 
Subject: No support?

 

** 

I just tried calling BMC support - apparently they have new numbers?

After being on hold a pleasant young lady said that the storm last night

in Houston messed up all the phone lines and she wasn't sure when they

would be back up. Was there a storm in Houston or ??

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