Alex,
Anybody that is willing to provide help to the community is
appreciated....so, while I don't currently have any use for that
information, I never quite know where I'm going to be next month/year, and
I might find the information useful, so, if you don't mind, please, post :)

On Tue, May 26, 2015 at 4:16 PM, Alex Agle <alex.a...@oit.gatech.edu> wrote:

> Hi everyone,
>
> I haven't posted in years, because I was spending most of my time working
> with a different BMC product.  Now I'm circling back to the BMC Remedy
> Action Request System.  We're on 6.3 (on Solaris), moving to 8.1.2p1
> on Linux next month.
>
> I documented the upgrade of our test environment.  It didn't go the most
> smoothly, and I couldn't have completed it without BMC Support's help.
> We had to manually update some of the table structures.  Perhaps this
> is because we totally skipped 7.0, 7.1, 7.5, 7.6, and 8.0.  We also
> had a duplicate index on one table, according to the data dictionary,
> so we had to delete it.
>
> In any case, my last technical challenge was to get single sign on
> working.  I never tried to get it working before, and I thought it
> would be a bonus if I could get it working as part of this upgrade.
>
> I did a lot of google searching, and I saw a few other posts where
> other people were trying to accomplish what I wanted to do.  Either
> nobody responded, or some people gave some general pointers, or
> javasystemsolutions.com chimed in to tout their product.
>
> In any case, after a long 14 hour day, I finally got it working.
> We have the following environment:
> Linux RHEL 6.6 / Apache 2.2 / Tomcat 7.0 / mod_ssl /
>   mod_auth_cas 1.0.9 / areasso 7.0
>
> If there is any interest, I will write up a guide on how to implement
> SSO with CAS and share it with the list.
>
> Thanks,
> Alex
> --
> O--------------O--O---------------------------------O
> |   Alex Agle   \/ Lead Application Developer       |
> O---------------/\  Georgia Institute of Technology |
> |(404)894-6165 //\\  EIS - Applications Support     |
> | Atlanta, GA //\/\\  alex.agle(@)oit.gatech.edu    |
> O------------O-\/\/-O-------------------------------O
>
>
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