Hi, Maybe you could use RRR|Chive to bulk export into ARX instead of ARUser.exe?
https://www.rrr.se/cgi/index?pg=chive Best Regards - Misi, RRR AB, http://www.rrr.se (ARSList MVP 2011) Ask the Remedy Licensing Experts (Best R.O.I. Award at WWRUG10/11/12/13): * RRR|License - Not enough Remedy licenses? Save money by optimizing. * RRR|Log - Performance issues or elusive bugs? Analyze your Remedy logs. Find these products, and many free tools and utilities, at http://rrr.se. > My main use for the user tool for v8x versions is to export bulk data out > of the system into an arx file. If BMC would add both the "Add All Fields" > and "Remove All Fields" to the "AR System" .arx report type via the > webified report builder, I would no longer have a need for the thick client. > > -JDHood > > On Mon, Jun 15, 2015 at 6:47 AM, Walters, Mark <mark_walt...@bmc.com> wrote: > >> ** >> >> Knowledge Base article KA427109 >> <https://kb.bmc.com/infocenter/index?page=content&id=S:KA427109> >> >> >> >> Some changes in the server in version 9.0 mean that the User Tool is >> unable to work with overlaid forms. Searches, creates and modifies result >> in a 303 Form does not exist on server error as the client references the >> form name with the __o extension which the server does not recognise. >> >> >> >> Mark >> >> >> >> *Knowledge Article ID:* >> >> >> >> KA427109 >> >> *Version:* >> >> >> >> 0.1 >> >> *Available To:* >> >> >> >> External >> >> *Status:* >> >> >> >> Unpublished >> >> *Updated:* >> >> >> >> 06/15/2015 >> >> >> >> >> >> *Problem* >> >> The Remedy User Tool client is unable to create records or perform >> searches when using overlaid forms from an ARS 9.0 server. The form can be >> opened but any other operations result in an ARERR 303 Form does not exist >> on server error. >> >> *Solution* >> >> This is due to changes in the way overlays are stored in the 9.0 >> metadata. The __o extension is no longer used but the .arf form definition >> which is exported by the server, and used by the User Tool, still includes >> it. The client tries to use the form name from the .arf file when sending >> API calls to the server but the server does not recognise the name and >> returns the 303 error. >> >> A defect has been created to track this (SW00490959) but, as the User Tool >> is no longer supported, it is not clear whether this will be addressed. >> >> >> ------------------------------ >> >> *Mark Walters* >> >> Lead Technical Support Analyst >> >> *Direct* >> >> >> >> +44 (0)118 921 8379 >> >> >> >> >> >> >> >> E2 >> >> Eskdale Road >> >> Winnersh, RG41 5TS >> >> UK >> >> [image: BMC Software|Bring IT to Life] <http://www.bmc.com/> >> >> >> >> >> BMC Software Limited Registered Office: Building E2, Eskdale Road, >> Winnersh, Wokingham, Berkshire, United Kingdom, RG41 5TS Registered in >> England No. 1927903 The content of this email is confidential. If you are >> not the addressee, you may not distribute, copy or disclose any part of it. >> If you receive this message in error, please delete this from your system >> and notify the sender immediately. >> _ARSlist: "Where the Answers Are" and have been for 20 years_ > > _______________________________________________________________________________ > UNSUBSCRIBE or access ARSlist Archives at www.arslist.org > "Where the Answers Are, and have been for 20 years" > _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org "Where the Answers Are, and have been for 20 years"
