Good Evening,
Has anyone encountered the following error in the email.sh_log file on
Remedy email engine:
Error
java.lang.InternalError: Can't connect to X11 window server using ':0.0'
as the value of the DISPLAY variable.
at sun.awt.X11GraphicsEnvironment.initDisplay(Native Method)
at sun.awt.X11GraphicsEnvironment.<clinit>
(X11GraphicsEnvironment.java:161)
at java.lang.Class.forName1(Native Method)
at java.lang.Class.forName(Class.java:177)
at java.awt.GraphicsEnvironment.getLocalGraphicsEnvironment
(GraphicsEnvironment.java:90)
at sun.awt.motif.MToolkit.<clinit>(MToolkit.java:109)
at java.lang.Class.forName1(Native Method)
at java.lang.Class.forName(Class.java:177)
at java.awt.Toolkit$2.run(Toolkit.java:754)
at java.security.AccessController.doPrivileged1(Native Method)
at java.security.AccessController.doPrivileged
(AccessController.java(Compiled Code))
at java.awt.Toolkit.getDefaultToolkit(Toolkit.java:745)
at com.sun.mail.handlers.image_gif.getContent(image_gif.java:76)
at javax.activation.DataSourceDataContentHandler.getContent
(DataHandler.java:755)
at javax.activation.DataHandler.getContent(DataHandler.java:511)
at javax.mail.internet.MimeMessage.getContent
(MimeMessage.java:1332)
at com.remedy.arsys.emaildaemon.ReceiverModule.logMessage
(ReceiverModule.java:629)
at com.remedy.arsys.emaildaemon.ReceiverModule.doWork
(ReceiverModule.java:236)
at com.remedy.arsys.emaildaemon.ThreadBase.run(ThreadBase.java:267)
at java.lang.Thread.run(Thread.java:568)
Dec 19, 2006 6:13:32 PM com.remedy.arsys.emaildaemon.LoggingModule doWork
SEVERE: Restarting Thread Receiver Module : ID807a938a0000QVEgVAA5hpAA2kEA
Dec 19, 2006 6:13:46 PM com.sun.mail.pop3.POP3Store protocolConnect
SEVERE: Can't get lock. Try again or use IMAP instead
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My environment is the following:
AR Server 5.1.2 Patch 1494
AR Email 5.1.2 Patch 1494
HelpDesk 5.0
OS: AIX 52
Your assistance is greatly appreciated.
Many Thanks
Audrey Franklin
New York University
[EMAIL PROTECTED]
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