As I stated you can modify the group configuration to only send one email to a 
distribution list. The Exchange Server will then send to everyone on the 
Distribution list. The Remedy Email engine will not be overloaded.
 
 
-----Original Message-----
From: Frank Caruso <caruso.fr...@gmail.com>
To: arslist <arslist@ARSLIST.ORG>
Sent: Mon, Jul 27, 2015 10:23 am
Subject: Re: Stop Notifications By Support Group


Each time an incidents is created each member of the support is notified because
they are set as the Owner group. Same for the resolution of those
incidents.

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