Thanks Fred,
I don't think size of XML will be an issue with this site. Besides it is only a temporary solution until all the groups are onboard the new version. All views appreciated. Thanks much. If anyone has anything more to share, please feel free. Cheers Joe _____ From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Grooms, Frederick W Sent: Tuesday, August 18, 2015 6:25 PM To: arslist@ARSLIST.ORG Subject: Re: Communicating between ARS Servers 7.6.04 and 8.1.2 using WSDL... There should not be any changes in there. As a side note. It is the complexity of the XML parsing that will affect MidTier more than the size. I had a case with an external app calling one of my services more than 50 times in a couple of hours pushing over 3.6 Meg per XML payload. MidTier 7.6.04 didn't have a problem. Fred From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Joe D'Souza Sent: Tuesday, August 18, 2015 11:41 AM To: arslist@ARSLIST.ORG Subject: Re: Communicating between ARS Servers 7.6.04 and 8.1.2 using WSDL... ** This should not change much as the XSD's structure hasn't changed since 7.1.0, but I made a small error when stating the versions we would need to design a bidirectional communication between. It is 7.6.0 to 8.1.2 NOT 7.6.4 to 8.1.2. Any changes in the XSD's between these?? Joe _____ From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Terry Bootsma Sent: Monday, August 17, 2015 8:14 PM To: arslist@ARSLIST.ORG Subject: Re: Communicating between ARS Servers 7.6.04 and 8.1.2 using WSDL... Just a note Joe. Depending upon the amount of data and the frequency of the synchronization, you may want to consider another technology other than web services. I was doing some load testing earlier this year and found that the mid-tier didn't scale very well when extracting large amounts of data via a programattic interface. This makes sense since all the parsing of XML/SOAP that the midtier has to do when converting/unconverting the data. Note, that this was not a Remedy ARSystem bottleneck, but the midtier. I worked with BMC support on this and it is something that they hope to fix in Remedy 9. :-) Terry _____ From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Grooms, Frederick W Sent: August-17-15 3:48 PM To: arslist@ARSLIST.ORG Subject: Re: Communicating between ARS Servers 7.6.04 and 8.1.2 using WSDL... ** It had to do with the change in the 7.1 patch where the namespace structure changed. I think prior to the 7.1 patch there was no namespace and after the patch there was. Fred From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Joe D'Souza Sent: Monday, August 17, 2015 2:04 PM To: arslist@ARSLIST.ORG Subject: Re: Communicating between ARS Servers 7.6.04 and 8.1.2 using WSDL... ** Sally, Thanks for your reply. From what I recollect (very vaguely) it wasn't as much to do with code change inside the AR layer as much it had to do with the structure of the WSDL's itself having changed with some new constructs added, that were not understood by the other system. I wish I had more details to share about that problem. But I do remember BMC Support calling it as a known limitation between those two versions saying that the WSDL would need to be manually tweaked for it to work. Joe _____ From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Ludwig, Sally Sent: Monday, August 17, 2015 2:45 PM To: arslist@ARSLIST.ORG Subject: Re: Communicating between ARS Servers 7.6.04 and 8.1.2 using WSDL... Hi Joe, There was a significant code change for web services between 6.3 and 7.6.04 which would have generated the problems you encountered. To be specific, it was at the 7.0.1 patch 004 level. At that point, all components ( Dev Studio, Midtier and AR server) needed to be at 7.0.1 patch 004 or better). There has not been any major changes between 7.6.04 and 8.1.02, so they should work in either direction. Best regards Sally Ludwig From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Joe D'Souza Sent: Monday, August 17, 2015 1:40 PM To: arslist@ARSLIST.ORG Subject: Communicating between ARS Servers 7.6.04 and 8.1.2 using WSDL... Importance: High ** On paper - the easy answer is "this should work". However a few years ago (maybe 3 years ago) I was attempting to prototype communication between a 7.6.04 system and a 6.3 system, something failed, of which I do not recall details. It had something to do with one system not recognizing certain constructs in the WSDL in the other system. I am inclined to think it was the 6.3 system that could not understand the 7.6.04 WSDL completely. Hence the intent behind this post - has anyone attempted a unidirectional or a bi directional sync of data between a 7.6.04 system and a 8.1.2 system? I might have to use search options too apart from create and modify options. Has anyone done this? Did you'll use the WSDL that was generated OTB by the Developer Studio? Or did you'll need to modify it in order for it to work? Joe _ARSlist: "Where the Answers Are" and have been for 20 years_ _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org "Where the Answers Are, and have been for 20 years"
