Yes, this makes sense. Thank you. V/R,
~Vic X44759 From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of BradRemedy Sent: Tuesday, October 20, 2015 9:48 AM To: arslist@ARSLIST.ORG Subject: Re: Upgrade advice ** Hi Williamson Probably best to review what that modifications are doing. Do these modifications integrate with ITSM at all or are they a totally separate application? Depending on what the modifications are doing will affect whether you can simple bring them across untouched or whether you need to review the code and amend where required. Hope this makes sense Cheers Brad On Tue, Oct 20, 2015 at 2:15 PM, Williamson, Victoria (CIV) <victoria.william...@usdoj.gov<mailto:victoria.william...@usdoj.gov>> wrote: ** Good Morning Y’all! I will be upgrading a unique system where as the majority of the modifications are done as ARSystem and not in ITSM. I have the documentation on the how to for the ITSM 8.2 => 9.*. The question is what’s the best plan for the ‘other stuff’. Because it’s built in ARSystem does it need to be upgraded too? Or can we ‘reuse’ it after the ITSM upgrade? Any advice on this endeavor is very welcome. Thank you. Very Respectfully, Victoria Williamson Remedy Development Manager 202-514-4759<tel:202-514-4759> _ARSlist: "Where the Answers Are" and have been for 20 years_ _ARSlist: "Where the Answers Are" and have been for 20 years_ _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org "Where the Answers Are, and have been for 20 years"
