Yes; Thank you.

V/R,

~Vic
X44759

From: Action Request System discussion list(ARSList) 
[mailto:arslist@ARSLIST.ORG] On Behalf Of Rick Cook
Sent: Tuesday, October 20, 2015 9:59 AM
To: arslist@ARSLIST.ORG
Subject: Re: Upgrade advice

**

Assuming that you are talking about custom code, there shouldn't be any issues 
between 8.x and 9.  If you were pre-v7, there would be a few issues, but you're 
probably good.

Rick
On Oct 20, 2015 5:35 AM, "Williamson, Victoria (CIV)" 
<victoria.william...@usdoj.gov<mailto:victoria.william...@usdoj.gov>> wrote:
**
Good Morning Y’all!

I will be upgrading a unique system where as the majority of the modifications 
are done as ARSystem and not in ITSM.  I have the documentation on the how to 
for the ITSM 8.2 => 9.*.  The question is what’s the best plan for the ‘other 
stuff’.  Because it’s built in ARSystem does it need to be upgraded too?  Or 
can we ‘reuse’ it after the ITSM upgrade? Any advice on this endeavor is very 
welcome.  Thank you.

Very Respectfully,

Victoria Williamson
Remedy Development Manager
202-514-4759<tel:202-514-4759>

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