Both are excellent suggestions. Unfortunately, I confirmed the permissions are ‘everyone has full control’ and I verified the command in a dos window.
The file is only used when it’s created, as it is then copied into an Attachment Field. All further access is to the copy in the attachment field. The command that creates the PDF also leaves behind an inactive instance of conhost.exe for each failure. Thanks, Joel Joel Sender jdsen...@earthlink.net 310.829.5552 From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of LJ LongWing Sent: Monday, October 26, 2015 11:09 AM To: arslist@ARSLIST.ORG Subject: Re: Run process command fails ** Joel, There are two reasons I can think of that world cause the delete too fail 1. The user performing the command doesn't have access to singe past of the effort 2. The file in question I'd in use and cannot be deleted So, to eliminate 2, can you delete the file manually? Too eliminate 1, make sure file/directory permissions are correct On October 26, 2015 12:03:25 PM Joel Sender <jdsen...@earthlink.net> wrote: ** I’ve got a production server that suddenly started getting errors when running an external OS command. The escalation first executes “del /f filename.pdf” and then runs the command to (re-)create filename.pdf. The second command will fail if the file already exists, hence the need for the first command to delete. As of last week, the delete command fails, which causes the second command to also fail, and leave behind an inactive instance. The inactive instances took up all available memory and the server halts. The AR System and Windows logs just show that the two commands fail. Since no changes were made in ARS, I suspect the problem is in Windows. Anyone else see something similar? Environment: ARS 8.1.1 Custom app Windows 2003 server BMC has, thus far, referred me to the OS team. The OS team, naturally, refers me right back to BMC. Can the ARSlist help me break this loop before I go fruity? Joel Joel Sender jdsen...@earthlink.net 310.829.5552 _____ <https://www.avast.com/antivirus> Avast logo This email has been checked for viruses by Avast antivirus software. www.avast.com <https://www.avast.com/antivirus> _ARSlist: "Where the Answers Are" and have been for 20 years_ _ARSlist: "Where the Answers Are" and have been for 20 years_ --- This email has been checked for viruses by Avast antivirus software. https://www.avast.com/antivirus _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org "Where the Answers Are, and have been for 20 years"
