Hi Abhi The best thing to do is create one record to play with and enable the recon + API + sql log and see why the identification job didn't find it in the dest source Regards Danny
> On 3 Dec 2015, at 12:58, Abhishek Anand <abhi.masc...@gmail.com> wrote: > > Hi Experts, > > > > This is a data load import for xxxx where we are importing delta’s (changes > to existing CIs). The data was imported fine but when Reconciliation ran, > instead of updating the existing record, it has created new ones even though > key information such as serial number were the same. > > We can see no reason why these weren’t update over the existing CIs. > > > > Early response ill be highly appreciated. > > > > Cheers, > > Abhi. > > _______________________________________________________________________________ > UNSUBSCRIBE or access ARSlist Archives at www.arslist.org > "Where the Answers Are, and have been for 20 years" _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org "Where the Answers Are, and have been for 20 years"