Hi

Should not be an issue, but I would confirmed that upgrade from 7.1 to V9
is supported, you may go via v7.6.04.

The only option for Email Engine is if you want to run it in 32-bit mode or
not. Email Engine is installed default, same with flashboard.

-J BMC_JAVA_EMAIL_ENGINE_SELECTED_FOR_32BIT=false

--
J


2016-01-05 11:53 GMT+01:00 vivek garg <anupgar...@gmail.com>:

> **
> Hi,
>
> Ok, do you suggest that we should do it on Remedy data from 7.1 env.
> Also how shall I install Email engine also with this install ?
>
> What entry we should make for installing email engine ?
> Thanks,
> Vivek
>
> On Tue, Jan 5, 2016 at 2:56 PM, Jarl Grøneng <jarl.gron...@gmail.com>
> wrote:
>
>> **
>> Hei
>>
>> We did copy the database (this was a 7.6.04 installation) to a new
>> database-server, then did the installation/upgrade v901 on a new Linux
>> server.
>>
>> In earlier  versions of the installer you must specify
>> install/upgrade/server-group, but with v 9 (and maybe also v8) the
>> installer detects if there is a database responding with the information
>> you specified.
>>
>> If you install v9 on a clean app-server using the GUI, you must specify
>> Install option, even if your goal is to upgrade the database. The Upgrade
>> option is only if an earlier version is present on the app-server.
>>
>>
>> Regards,
>> Jarl
>>
>>
>> 2016-01-05 8:19 GMT+01:00 vivek garg <anupgar...@gmail.com>:
>>
>>> **
>>> Hi Jarl,
>>>
>>> Just to reconfirm before running the installer ,Did you also install
>>> after importing data(entire DB) from some other remedy env first and then
>>> install Remedy new version on top of that DB without specifying the value
>>> for field "-J BMC_DATABASE_OPTION= "
>>>
>>> If  we do it this way, all tables of Remedy 7.1 will be upgraded to
>>> Remedy 9 ver. after installation?
>>>
>>>
>>> Thanks,
>>> Vivek
>>>
>>> On Tue, Jan 5, 2016 at 12:27 PM, Jarl Grøneng <jarl.gron...@gmail.com>
>>> wrote:
>>>
>>>> **
>>>> Hi
>>>>
>>>> 1)
>>>>
>>>> When doing an upgrade, and installing on a new server I have used this
>>>> option:
>>>>
>>>> -J BMC_DATABASE_OPTION=
>>>>
>>>> 2)
>>>> Yes. And there is no need to specify these either:
>>>> #-J BMC_DATABASE_DBA_LOGIN=
>>>> #-J BMC_DATABASE_DBA_PASSWORD=
>>>>
>>>> Regards,
>>>> Jarl
>>>>
>>>>
>>>> 2016-01-05 3:08 GMT+01:00 vivek garg <anupgar...@gmail.com>:
>>>>
>>>>> **
>>>>> Hi Abhijeet,
>>>>>
>>>>> I am also doing the fresh Remedy 9 installation and having the same
>>>>> issue .
>>>>>
>>>>> I have came across following options in options.txt file :
>>>>>
>>>>> Database option
>>>>> # For Pre-created database and tablespaces, set BMC_DATABASE_OPTION to 
>>>>> nothing Example: -J BMC_DATABASE_OPTION=
>>>>> # If Overwrite Option is used, tablespaces, Database Objects will be 
>>>>> dropped and recreated.
>>>>> #-J BMC_DATABASE_OPTION=<Overwrite|Upgrade|ServerGroup>
>>>>>
>>>>>  Database data file name
>>>>> # Enter the entire path name.
>>>>> #-J BMC_DATABASE_DBA_DATAFILE_NAME=<Database File Name>
>>>>>
>>>>> # Database data file size
>>>>> # Enter the value in MB.
>>>>> #-J BMC_DATABASE_DBA_DATAFILE_SIZE=<Database File Size>
>>>>>
>>>>> # New Temporary Tablespace required
>>>>> #-J BMC_DATABASE_ORACLE_NEW_TEMP_TABLESPACE=<NEW|OLD>
>>>>>
>>>>> Please help me with below queries :
>>>>>
>>>>> 1. Shouldn't we need to give upgrade option while making entry for 
>>>>> BMC_Database_Option as we have imported all tables and data from current 
>>>>> prod env and now installing remedy 9 on top of it but instructions saying 
>>>>> to keep it as Null.
>>>>>
>>>>> 2. do you mean to say when specifying values for Oracle DB parameters in 
>>>>> our case for silent installation, we should not provide any value for 
>>>>> fields like DBA_DATAFILE_NAME, DATAFILE_SIZE OR 
>>>>> BMC_DATABASE_ORACLE_NEW_TEMP_TABLESPACE.
>>>>>
>>>>> What values we should give for specifying oracle parameters now, our DB 
>>>>> is ready with 200 GB data from Remedy 7.1 and we want to install remedy 9 
>>>>> with Upgrade option for DB so that it could update all table from Remedy 
>>>>> 7.1 ?
>>>>>
>>>>> Thanks,
>>>>>
>>>>> Vivek
>>>>>
>>>>>
>>>>> On Mon, Jan 4, 2016 at 7:50 PM, Gadgil, Abhijeet <
>>>>> abhijeet_gad...@bmc.com> wrote:
>>>>>
>>>>>> **
>>>>>>
>>>>>> In case of fresh install you can use pre-created database option,
>>>>>> i.e. pre-create single tablespace with 8 data files and then follow steps
>>>>>> mentioned under using precreated tablespace for installation
>>>>>>
>>>>>> For upgrade you do not specify the data file path.
>>>>>>
>>>>>> Abhijeet
>>>>>>
>>>>>>
>>>>>> -----Original Message-----
>>>>>> *From:* Grooms, Frederick W [frederick.w.gro...@xo.com]
>>>>>> *Received:* Monday, 04 Jan 2016, 7:44PM
>>>>>> *To:* arslist@ARSLIST.ORG [arslist@ARSLIST.ORG]
>>>>>> *Subject:* Re: Issue with Data file and Data size while installing
>>>>>> Remedy 9.0.01 in Linux
>>>>>>
>>>>>> I think if you check, that part of the silent install is used when
>>>>>> ARS is creating the database not installing into an existing database.  
>>>>>> It
>>>>>> is used for setting the initial size of the data file(s).
>>>>>>
>>>>>> Fred
>>>>>>
>>>>>> -----Original Message-----
>>>>>> From: Action Request System discussion list(ARSList) [
>>>>>> mailto:arslist@ARSLIST.ORG <arslist@ARSLIST.ORG>] On Behalf Of
>>>>>> Vikram_Betholi
>>>>>> Sent: Monday, January 04, 2016 7:54 AM
>>>>>> To: arslist@ARSLIST.ORG
>>>>>> Subject: Issue with Data file and Data size while installing Remedy
>>>>>> 9.0.01 in Linux
>>>>>>
>>>>>> Hi,
>>>>>>
>>>>>> I am about to install the Remedy 9.0.01 using the Silent feature
>>>>>> installation in Linux box.
>>>>>> Right now i have some issue with the DBA DataFile Name and its size.
>>>>>>
>>>>>> As part of the Options file we need to give the DBA Data File Name
>>>>>> path and in the next line we need to give its size.
>>>>>> But as we have got huge data DBA team has come up withe 8 Data files
>>>>>> and the Data is 32GB.
>>>>>>
>>>>>> How to map these 8 Data files to DBA Data File Name path and also
>>>>>> please let me know whether we should give the Data size in MB or GB
>>>>>>
>>>>>> With regards,
>>>>>> B.Vikram Simha Reddy.
>>>>>>
>>>>>>
>>>>>>
>>>>>>
>>>>>> _______________________________________________________________________________
>>>>>> UNSUBSCRIBE or access ARSlist Archives at www.arslist.org
>>>>>> "Where the Answers Are, and have been for 20 years"
>>>>>> _ARSlist: "Where the Answers Are" and have been for 20 years_
>>>>>
>>>>>
>>>>> _ARSlist: "Where the Answers Are" and have been for 20 years_
>>>>>
>>>>
>>>> _ARSlist: "Where the Answers Are" and have been for 20 years_
>>>>
>>>
>>> _ARSlist: "Where the Answers Are" and have been for 20 years_
>>>
>>
>> _ARSlist: "Where the Answers Are" and have been for 20 years_
>>
>
> _ARSlist: "Where the Answers Are" and have been for 20 years_
>

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