Hi Should not be an issue, but I would confirmed that upgrade from 7.1 to V9 is supported, you may go via v7.6.04.
The only option for Email Engine is if you want to run it in 32-bit mode or not. Email Engine is installed default, same with flashboard. -J BMC_JAVA_EMAIL_ENGINE_SELECTED_FOR_32BIT=false -- J 2016-01-05 11:53 GMT+01:00 vivek garg <anupgar...@gmail.com>: > ** > Hi, > > Ok, do you suggest that we should do it on Remedy data from 7.1 env. > Also how shall I install Email engine also with this install ? > > What entry we should make for installing email engine ? > Thanks, > Vivek > > On Tue, Jan 5, 2016 at 2:56 PM, Jarl Grøneng <jarl.gron...@gmail.com> > wrote: > >> ** >> Hei >> >> We did copy the database (this was a 7.6.04 installation) to a new >> database-server, then did the installation/upgrade v901 on a new Linux >> server. >> >> In earlier versions of the installer you must specify >> install/upgrade/server-group, but with v 9 (and maybe also v8) the >> installer detects if there is a database responding with the information >> you specified. >> >> If you install v9 on a clean app-server using the GUI, you must specify >> Install option, even if your goal is to upgrade the database. The Upgrade >> option is only if an earlier version is present on the app-server. >> >> >> Regards, >> Jarl >> >> >> 2016-01-05 8:19 GMT+01:00 vivek garg <anupgar...@gmail.com>: >> >>> ** >>> Hi Jarl, >>> >>> Just to reconfirm before running the installer ,Did you also install >>> after importing data(entire DB) from some other remedy env first and then >>> install Remedy new version on top of that DB without specifying the value >>> for field "-J BMC_DATABASE_OPTION= " >>> >>> If we do it this way, all tables of Remedy 7.1 will be upgraded to >>> Remedy 9 ver. after installation? >>> >>> >>> Thanks, >>> Vivek >>> >>> On Tue, Jan 5, 2016 at 12:27 PM, Jarl Grøneng <jarl.gron...@gmail.com> >>> wrote: >>> >>>> ** >>>> Hi >>>> >>>> 1) >>>> >>>> When doing an upgrade, and installing on a new server I have used this >>>> option: >>>> >>>> -J BMC_DATABASE_OPTION= >>>> >>>> 2) >>>> Yes. And there is no need to specify these either: >>>> #-J BMC_DATABASE_DBA_LOGIN= >>>> #-J BMC_DATABASE_DBA_PASSWORD= >>>> >>>> Regards, >>>> Jarl >>>> >>>> >>>> 2016-01-05 3:08 GMT+01:00 vivek garg <anupgar...@gmail.com>: >>>> >>>>> ** >>>>> Hi Abhijeet, >>>>> >>>>> I am also doing the fresh Remedy 9 installation and having the same >>>>> issue . >>>>> >>>>> I have came across following options in options.txt file : >>>>> >>>>> Database option >>>>> # For Pre-created database and tablespaces, set BMC_DATABASE_OPTION to >>>>> nothing Example: -J BMC_DATABASE_OPTION= >>>>> # If Overwrite Option is used, tablespaces, Database Objects will be >>>>> dropped and recreated. >>>>> #-J BMC_DATABASE_OPTION=<Overwrite|Upgrade|ServerGroup> >>>>> >>>>> Database data file name >>>>> # Enter the entire path name. >>>>> #-J BMC_DATABASE_DBA_DATAFILE_NAME=<Database File Name> >>>>> >>>>> # Database data file size >>>>> # Enter the value in MB. >>>>> #-J BMC_DATABASE_DBA_DATAFILE_SIZE=<Database File Size> >>>>> >>>>> # New Temporary Tablespace required >>>>> #-J BMC_DATABASE_ORACLE_NEW_TEMP_TABLESPACE=<NEW|OLD> >>>>> >>>>> Please help me with below queries : >>>>> >>>>> 1. Shouldn't we need to give upgrade option while making entry for >>>>> BMC_Database_Option as we have imported all tables and data from current >>>>> prod env and now installing remedy 9 on top of it but instructions saying >>>>> to keep it as Null. >>>>> >>>>> 2. do you mean to say when specifying values for Oracle DB parameters in >>>>> our case for silent installation, we should not provide any value for >>>>> fields like DBA_DATAFILE_NAME, DATAFILE_SIZE OR >>>>> BMC_DATABASE_ORACLE_NEW_TEMP_TABLESPACE. >>>>> >>>>> What values we should give for specifying oracle parameters now, our DB >>>>> is ready with 200 GB data from Remedy 7.1 and we want to install remedy 9 >>>>> with Upgrade option for DB so that it could update all table from Remedy >>>>> 7.1 ? >>>>> >>>>> Thanks, >>>>> >>>>> Vivek >>>>> >>>>> >>>>> On Mon, Jan 4, 2016 at 7:50 PM, Gadgil, Abhijeet < >>>>> abhijeet_gad...@bmc.com> wrote: >>>>> >>>>>> ** >>>>>> >>>>>> In case of fresh install you can use pre-created database option, >>>>>> i.e. pre-create single tablespace with 8 data files and then follow steps >>>>>> mentioned under using precreated tablespace for installation >>>>>> >>>>>> For upgrade you do not specify the data file path. >>>>>> >>>>>> Abhijeet >>>>>> >>>>>> >>>>>> -----Original Message----- >>>>>> *From:* Grooms, Frederick W [frederick.w.gro...@xo.com] >>>>>> *Received:* Monday, 04 Jan 2016, 7:44PM >>>>>> *To:* arslist@ARSLIST.ORG [arslist@ARSLIST.ORG] >>>>>> *Subject:* Re: Issue with Data file and Data size while installing >>>>>> Remedy 9.0.01 in Linux >>>>>> >>>>>> I think if you check, that part of the silent install is used when >>>>>> ARS is creating the database not installing into an existing database. >>>>>> It >>>>>> is used for setting the initial size of the data file(s). >>>>>> >>>>>> Fred >>>>>> >>>>>> -----Original Message----- >>>>>> From: Action Request System discussion list(ARSList) [ >>>>>> mailto:arslist@ARSLIST.ORG <arslist@ARSLIST.ORG>] On Behalf Of >>>>>> Vikram_Betholi >>>>>> Sent: Monday, January 04, 2016 7:54 AM >>>>>> To: arslist@ARSLIST.ORG >>>>>> Subject: Issue with Data file and Data size while installing Remedy >>>>>> 9.0.01 in Linux >>>>>> >>>>>> Hi, >>>>>> >>>>>> I am about to install the Remedy 9.0.01 using the Silent feature >>>>>> installation in Linux box. >>>>>> Right now i have some issue with the DBA DataFile Name and its size. >>>>>> >>>>>> As part of the Options file we need to give the DBA Data File Name >>>>>> path and in the next line we need to give its size. >>>>>> But as we have got huge data DBA team has come up withe 8 Data files >>>>>> and the Data is 32GB. >>>>>> >>>>>> How to map these 8 Data files to DBA Data File Name path and also >>>>>> please let me know whether we should give the Data size in MB or GB >>>>>> >>>>>> With regards, >>>>>> B.Vikram Simha Reddy. >>>>>> >>>>>> >>>>>> >>>>>> >>>>>> _______________________________________________________________________________ >>>>>> UNSUBSCRIBE or access ARSlist Archives at www.arslist.org >>>>>> "Where the Answers Are, and have been for 20 years" >>>>>> _ARSlist: "Where the Answers Are" and have been for 20 years_ >>>>> >>>>> >>>>> _ARSlist: "Where the Answers Are" and have been for 20 years_ >>>>> >>>> >>>> _ARSlist: "Where the Answers Are" and have been for 20 years_ >>>> >>> >>> _ARSlist: "Where the Answers Are" and have been for 20 years_ >>> >> >> _ARSlist: "Where the Answers Are" and have been for 20 years_ >> > > _ARSlist: "Where the Answers Are" and have been for 20 years_ > _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org "Where the Answers Are, and have been for 20 years"