Remedy 9 Upgrade Best Practices Webinar
Please join Support and Engineering as they present on Remedy 9 upgrade best 
practices.

In this session, they will discuss pre-installation best practices to help 
avoid potential upgrade problems.  These best practices include
*            Customization conversion to overlays
*            Granular overlay conversion
*            3-way reconciliation
*            Asset form customizations that could generate problems
*            Best practices for using the "pre-checker" utility
*            Support information required to help facilitate case resolution
*            "Always on" logging
*            AMIGO program

During the presentation our panel of experts from Support and Engineering will 
answer live questions from the Q&A section of the event.  Following the 
presentation, questions that were not answered by the panel will be answered by 
the presenter.
Event Registration Details:
     Date: Wednesday, March 2, 2016
     Time: 10 a.m. Central Standard Time (GMT-06:00)
     Registration Link: Click 
Here<https://bmc.webex.com/mw3000/mywebex/default.do?nomenu=true&siteurl=bmc&service=6&rnd=0.8862075731199236&main_url=https%3A%2F%2Fbmc.webex.com%2Fec3000%2Feventcenter%2Fevent%2FeventAction.do%3FtheAction%3Ddetail%26confViewID%3D4047322366%26%26EMK%3D4832534b000000029d443fd9b0d34ab5a65af19e5d0ff352589f1dd67e8407ead344dabbd5c844b4%26%26encryptTicket%3DSDJTSwAAAALRGwCANCpzkZ0gt2McqfLhSPloIPW1JEjNlOURo79lWA2%26%26siteurl%3Dbmc>
     Registration Password: bmc


Regards,
Abhijeet


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