Hi Folks! Question about Creating a Related Request on Incident in Remedy 8.1.
I would like to add the option for an Incident to open a Work Order. I've looked at the code for INC to CHG and the others. It looks like they use the PERFORM-ACTION-SEND-EVENT process to complete this but it's specific to the module (@ CREATEASSOC_HPDCHG). Has anyone created this functionality using this method? If so, how did you do it? Thanks in advance!! Dylan Armstrong BMC Remedy Administrator, ITSM Hartford Healthcare _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org "Where the Answers Are, and have been for 20 years"