Hi Experts, We were working on one of the integration request where we need to create a ticket through microsoft lync conversation.
We are currently planning to use LcsLog table where lync stores conversation messages and use the same to create a ticket in remedy. Please let me know if you have any other way to achieve the same or gone through such use case. -- *Thanks & regards* *“Harsh Chaudhary”* *"Impatience never commanded success**"* _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org "Where the Answers Are, and have been for 20 years"