You should read-up on this it's some great reading :-)

http://Mid-Tier/arsys/forms/ARserver/HPD%3AHelpDesk/Support/?cacheid=5b2
ee7b7 ViewFormServlet?server=Mid-Tierp&form=HD%3AHelpDesk&eid=#$$Case
ID+$$#

 

 

The server names and the form and field ID will need to be changed for
your location.

Also the filed will need public rights.

 

Don't forget you can use the ARURLEncoder
http://mid-tier/arsys/shared/ar_url_encoder.jsp

I think this was show in admin class 2

 

 

Dan Caissie

Remedy Administrator / Developer

United Natural Foods, Inc

________________________________

From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of Candace DeCou
Sent: Tuesday, December 26, 2006 11:58 AM
To: arslist@ARSLIST.ORG
Subject: Need Help Setting Up URL to a Specific Record in Mid-Tier 6.3

 

I am trying to set up a specific URL that will open one specific ticket
only, but can't seem to find any documentation on how to call just one
specific record in the URL.  So, for example, my link looks something
like this:

 

<a href="http://supportweb/arsys/forms/RemedyProd/Form+Name/View+Name/?
">Request 12345</a>

 

Can anyone help enlighten me as to the precise format to include in the
URL to have it open one specific record only and not just the form?

Thanks in advance for your help and Happy Holidays to all!

:-)

 

 

Candace DeCou

Applications Support Analyst 
Silicon Valley Bank 
Office: 408-654-6358 
Email: [EMAIL PROTECTED] 

 

________________________________



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