Have you seen this? Or am I not understanding your question? This is for 8.1
https://docs.bmc.com/docs/display/public/change81/Creating+a+basic+task+group+template On Tue, Apr 12, 2016 at 1:10 PM, Warren R. Baltimore II < warrenbaltim...@gmail.com> wrote: > ** > For the last week, I have been trying to find some documentation that > actually explains how to go about creating tasks and task group templates. > And as usual, I am left with the opinion that the Documentation for Remedy > has become an absolute embarrassment! > > I was able to find (under Change Management) a 19 page document on TMS, > but while it extensively explained what I would call the theory behind the > process, it did not give instructions on how to actually create these > templates. > > Basically, I have not found a decent piece of documentation that says > "Here are the steps you take to create a Task Group". This is the kind of > information these fields want. Same for Task Templates. You know.... A > MANUAL!!!!! > > Does anyone know where I might find this information (ARS/ITSM 9.0.01)? > It wouldn't surprise me if I have been looking in the wrong place. > > > Anyone else have similar issues with the Documentation Wiki? > > -- > Warren R. Baltimore II > Remedy Developer > 410-533-5367 > _ARSlist: "Where the Answers Are" and have been for 20 years_ _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org "Where the Answers Are, and have been for 20 years"
