Please provide the version you are on.
-----Original Message-----
From: Sivarama Velicheti <vsivar...@gmail.com>
To: arslist <arslist@ARSLIST.ORG>
Sent: Fri, May 13, 2016 12:10 pm
Subject: Creating tasks in Problem Management Console.
**
Hi Group,
I have a question regarding Problem Management. I have a Problem
Investigation ticket created in remedy. I am however unable to create a task
for the problem request. When I go in the Tasks tab and click on create nothing
opens up and no activity takes place. I have checked the to see the permissions
and they all look fine. I tried following the workflow but have no luck so far.
Is there any configuration piece that I am missing? I have not actively worked
on problem management before. Thanks all in advance!
--
Thanks
Shiva V
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