First - thank you Daniel for a whole lot of work for some pretty nebulous rewards over the years :)
Second - I think I have the same concerns. I have at least 8+ years of the ARS list archived and indexed in a local PST file. Whenever I run into a problem the very first thing I do is search that. More than once I've found my own answer to a problem from 2-3 years ago, and many times I've found the thing I was looking for from other people. Searching BMC's site is not the same experience. I have gotten very frustrated with some things and explained this to our premiere support manager where I will search for an exact specific phrase and get zero results, only to find that exact phrase later in all caps, or not in caps, or even a few times exactly matching. The indexing needs to be improved - a LOT - for me to even begin to compare it to this. The other thing is I'm not nearly as active as many members are but there are many days I'll open the list, peruse the titles quick, and then close it if I can't help. I don't ever do that with Communities - ever. There's no friendly version of that - even an email digest version is just going to get "Cluttered" by Outlook since I'll rarely read it (Linked In's emails have already suffered this fate....). I bring that up just to put it out there if you are listing community concerns with your discussion with BMC as this goes on. The arslist has been, without a doubt, the single best resource I have ever had available for work with any line of products I have ever worked on. I knew it's day would come, and it will be missed. William Rentfrow wrentf...@stratacominc.com Office: 715-204-3061 or 701-232-5697x25 Cell: 715-498-5056 From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Jason Miller Sent: Thursday, June 02, 2016 12:34 PM To: arslist@ARSLIST.ORG Subject: Re: ARSlist Future ** I think to Shawn's point though, this will be a new area that overlaps others. If I post an AR System discussion to ARSlist Community (or maybe it is a group, subtle differences in Jive) the people following the AR System community won't see it. If I post a discussion that is one of those borderline ARS/ITSM topics in the ARlist Community it muddies the existing issue of do I post to AR System or ITSM. Then of course there will be the people that have never heard of the ARSlist that will find it and post inappropriately to just because they don't know where else to post (fairly common in the BMC Communities). Adding an ARSlist seems duplicative to me since anything we discuss here already has a place in Communities; even Off Topic. It is adding fragmentation to an already fragmented model. Dan, can you give us some examples of how you see the ARSlist Community being used in the existing BMC Communities model? Is it purely to retain an exclusive space for this group of people that have been helping each other for many years? Don't get me wrong, I am sad to see the List go however I questioning if this move is useful/helpful? But maybe I don't see the big picture and is why I ask. Jason On Thu, Jun 2, 2016 at 10:13 AM LJ LongWing <lj.longw...@gmail.com<mailto:lj.longw...@gmail.com>> wrote: ** I think the idea is that there will be an ARSList group, where the threads can act in the same manner as they do in the current list, where you post whatever you want in a 'common area' and you get responses from anyone that subscribes to that area....so, I personally will be signed up to all of the stuff in communities AND this one....the more the merrier :D On Thu, Jun 2, 2016 at 8:52 AM, Pierson, Shawn <shawn.pier...@energytransfer.com<mailto:shawn.pier...@energytransfer.com>> wrote: What I find to be difficult is how everything has to be categorized, and the way things are listed in the "feed" is kind of cumbersome. For example, on the ARSlist I can post something that isn't specific to a module or area and get a lot of visibility. Let's say I'm having problems with SLM, and I post it to that section of the site, perhaps people subscribed to Incident Management will have better input, but won't ever see it. I also don't like how voting on stuff shows up as activity (although I haven't looked in a while so maybe they've changed it) which clutters up a lot of the feed. That being said, I do find searching for and following threads to be easier on Communities, but it doesn't help me see a long stream of random stuff like the ARSList does. In any case, as a subscriber to both I'll be sad to see the ARSList go, truly the end of an era. Thanks, Shawn Pierson Remedy Developer | Energy Transfer -----Original Message----- From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG<mailto:arslist@ARSLIST.ORG>] On Behalf Of Misi Mladoniczky Sent: Thursday, June 02, 2016 9:09 AM To: arslist@ARSLIST.ORG<mailto:arslist@ARSLIST.ORG> Subject: Re: ARSlist Future Hi Frederick, If you are not interested in other things on communities, it is very easy to set it up in a similar way as it works now. You get an email for each post, and you can reply to the post using email. To get the complete thread you click on a link in the email to read it. Or the thread view, in my email reader, also works fine on the communities emails. It is easy to create a mail-sorting-filter on the subject of the email to get all future ARSList emails into a separate folder, just as I get my current ARSList emails sorted :-) So if you do not want things to change, it can stay more or less as it is now. I think that Dan has made sure that something similar to the digest emails will also be available. Right Dan? Best Regards - Misi, RRR AB, http://www.rrr.se (ARSList MVP 2011) Ask the Remedy Licensing Experts (Best R.O.I. Award at WWRUG10/11/12/13): * RRR|License - Not enough Remedy licenses? Save money by optimizing. * RRR|Log - Performance issues or elusive bugs? Analyze your Remedy logs. Find these products, and many free tools and utilities, at http://rrr.se. > I'm will be sad to see it move. Email is so much easier and so much less > bandwidth than a web forum. > > From: Action Request System discussion list(ARSList) > [mailto:arslist@ARSLIST.ORG<mailto:arslist@ARSLIST.ORG>] On Behalf Of Daniel > Bloom > Sent: Wednesday, June 01, 2016 3:37 PM > To: arslist@ARSLIST.ORG<mailto:arslist@ARSLIST.ORG> > Subject: ADM: ARSlist Future > > ** > I will be moving the ARSlist Community to BMC Communities. Where our > members will still be the only ones that know why this is the Action > Request System list and not the Remedy list. > > Some of the concerns expressed have been raised by me with BMC and I > make this move with the assurance of non-interference and in fact > increased co-operation for the good of the community. > > At least one server will stay commissioned until October, but various > web sites and services you see will vanish between now and then as I > work with BMC and my ISP. > > The URLs will be changed to point to the new home at the appropriate > time, and I will continue with (likely monthly) updates over the summer. > > Note: WWRUG still exists and like any franchise of repeatable events, > can return at any time with the same or a new cast :) > > The Farewell to the Listserv based version of the ARSlist will be held > at BMC:Engage, where the answers are. > > Cheers Daniel > RAC 1995 [no number, they didn't have them yet] Founder of the ARSlist > Chairman of WWRUG > > > > ______________________________________________________________________ > _________ UNSUBSCRIBE or access ARSlist Archives at > www.arslist.org<http://www.arslist.org> > "Where the Answers Are, and have been for 20 years" > _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org<http://www.arslist.org> "Where the Answers Are, and have been for 20 years" Private and confidential as detailed here<http://www.energytransfer.com/mail_disclaimer.aspx>. If you cannot access hyperlink, please e-mail sender. _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org<http://www.arslist.org> "Where the Answers Are, and have been for 20 years" _ARSlist: "Where the Answers Are" and have been for 20 years_ _ARSlist: "Where the Answers Are" and have been for 20 years_ ________________________________ No virus found in this message. Checked by AVG - www.avg.com<http://www.avg.com> Version: 2016.0.7639 / Virus Database: 4591/12348 - Release Date: 06/02/16 _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org "Where the Answers Are, and have been for 20 years"
