Agreed Sent from my iPhone
> On Jun 2, 2016, at 2:34 PM, William Rentfrow <wrentf...@stratacominc.com> > wrote: > > ** > First - thank you Daniel for a whole lot of work for some pretty nebulous > rewards over the years :) > > Second - I think I have the same concerns. I have at least 8+ years of the > ARS list archived and indexed in a local PST file. Whenever I run into a > problem the very first thing I do is search that. More than once I've found > my own answer to a problem from 2-3 years ago, and many times I've found the > thing I was looking for from other people. > > Searching BMC's site is not the same experience. I have gotten very > frustrated with some things and explained this to our premiere support > manager where I will search for an exact specific phrase and get zero > results, only to find that exact phrase later in all caps, or not in caps, or > even a few times exactly matching. The indexing needs to be improved - a LOT > - for me to even begin to compare it to this. > > The other thing is I'm not nearly as active as many members are but there are > many days I'll open the list, peruse the titles quick, and then close it if I > can't help. I don't ever do that with Communities - ever. There's no > friendly version of that - even an email digest version is just going to get > "Cluttered" by Outlook since I'll rarely read it (Linked In's emails have > already suffered this fate....). > > I bring that up just to put it out there if you are listing community > concerns with your discussion with BMC as this goes on. The arslist has > been, without a doubt, the single best resource I have ever had available for > work with any line of products I have ever worked on. I knew it's day would > come, and it will be missed. > > William Rentfrow > wrentf...@stratacominc.com > Office: 715-204-3061 or 701-232-5697x25 > Cell: 715-498-5056 > > From: Action Request System discussion list(ARSList) > [mailto:arslist@ARSLIST.ORG] On Behalf Of Jason Miller > Sent: Thursday, June 02, 2016 12:34 PM > To: arslist@ARSLIST.ORG > Subject: Re: ARSlist Future > > ** > I think to Shawn's point though, this will be a new area that overlaps > others. If I post an AR System discussion to ARSlist Community (or maybe it > is a group, subtle differences in Jive) the people following the AR System > community won't see it. If I post a discussion that is one of those > borderline ARS/ITSM topics in the ARlist Community it muddies the existing > issue of do I post to AR System or ITSM. Then of course there will be the > people that have never heard of the ARSlist that will find it and post > inappropriately to just because they don't know where else to post (fairly > common in the BMC Communities). > > Adding an ARSlist seems duplicative to me since anything we discuss here > already has a place in Communities; even Off Topic. It is adding > fragmentation to an already fragmented model. > > Dan, can you give us some examples of how you see the ARSlist Community being > used in the existing BMC Communities model? Is it purely to retain an > exclusive space for this group of people that have been helping each other > for many years? > > Don't get me wrong, I am sad to see the List go however I questioning if this > move is useful/helpful? But maybe I don't see the big picture and is why I > ask. > > Jason > > On Thu, Jun 2, 2016 at 10:13 AM LJ LongWing <lj.longw...@gmail.com> wrote: > ** > I think the idea is that there will be an ARSList group, where the threads > can act in the same manner as they do in the current list, where you post > whatever you want in a 'common area' and you get responses from anyone that > subscribes to that area....so, I personally will be signed up to all of the > stuff in communities AND this one....the more the merrier :D > > On Thu, Jun 2, 2016 at 8:52 AM, Pierson, Shawn > <shawn.pier...@energytransfer.com> wrote: > What I find to be difficult is how everything has to be categorized, and the > way things are listed in the "feed" is kind of cumbersome. For example, on > the ARSlist I can post something that isn't specific to a module or area and > get a lot of visibility. Let's say I'm having problems with SLM, and I post > it to that section of the site, perhaps people subscribed to Incident > Management will have better input, but won't ever see it. I also don't like > how voting on stuff shows up as activity (although I haven't looked in a > while so maybe they've changed it) which clutters up a lot of the feed. > > That being said, I do find searching for and following threads to be easier > on Communities, but it doesn't help me see a long stream of random stuff like > the ARSList does. In any case, as a subscriber to both I'll be sad to see > the ARSList go, truly the end of an era. > > Thanks, > > Shawn Pierson > Remedy Developer | Energy Transfer > > -----Original Message----- > From: Action Request System discussion list(ARSList) > [mailto:arslist@ARSLIST.ORG] On Behalf Of Misi Mladoniczky > Sent: Thursday, June 02, 2016 9:09 AM > To: arslist@ARSLIST.ORG > Subject: Re: ARSlist Future > > Hi Frederick, > > If you are not interested in other things on communities, it is very easy to > set it up in a similar way as it works now. > > You get an email for each post, and you can reply to the post using email. > > To get the complete thread you click on a link in the email to read it. > > Or the thread view, in my email reader, also works fine on the communities > emails. > > It is easy to create a mail-sorting-filter on the subject of the email to get > all future ARSList emails into a separate folder, just as I get my current > ARSList emails sorted :-) > > So if you do not want things to change, it can stay more or less as it is now. > > I think that Dan has made sure that something similar to the digest emails > will also be available. Right Dan? > > Best Regards - Misi, RRR AB, http://www.rrr.se (ARSList MVP 2011) > > Ask the Remedy Licensing Experts (Best R.O.I. Award at WWRUG10/11/12/13): > * RRR|License - Not enough Remedy licenses? Save money by optimizing. > * RRR|Log - Performance issues or elusive bugs? Analyze your Remedy logs. > Find these products, and many free tools and utilities, at http://rrr.se. > > > I'm will be sad to see it move. Email is so much easier and so much less > > bandwidth than a web forum. > > > > From: Action Request System discussion list(ARSList) > > [mailto:arslist@ARSLIST.ORG] On Behalf Of Daniel Bloom > > Sent: Wednesday, June 01, 2016 3:37 PM > > To: arslist@ARSLIST.ORG > > Subject: ADM: ARSlist Future > > > > ** > > I will be moving the ARSlist Community to BMC Communities. Where our > > members will still be the only ones that know why this is the Action > > Request System list and not the Remedy list. > > > > Some of the concerns expressed have been raised by me with BMC and I > > make this move with the assurance of non-interference and in fact > > increased co-operation for the good of the community. > > > > At least one server will stay commissioned until October, but various > > web sites and services you see will vanish between now and then as I > > work with BMC and my ISP. > > > > The URLs will be changed to point to the new home at the appropriate > > time, and I will continue with (likely monthly) updates over the summer. > > > > Note: WWRUG still exists and like any franchise of repeatable events, > > can return at any time with the same or a new cast :) > > > > The Farewell to the Listserv based version of the ARSlist will be held > > at BMC:Engage, where the answers are. > > > > Cheers Daniel > > RAC 1995 [no number, they didn't have them yet] Founder of the ARSlist > > Chairman of WWRUG > > > > > > > > ______________________________________________________________________ > > _________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org > > "Where the Answers Are, and have been for 20 years" > > > > _______________________________________________________________________________ > UNSUBSCRIBE or access ARSlist Archives at www.arslist.org "Where the Answers > Are, and have been for 20 years" > Private and confidential as detailed > here<http://www.energytransfer.com/mail_disclaimer.aspx>. If you cannot > access hyperlink, please e-mail sender. > > _______________________________________________________________________________ > UNSUBSCRIBE or access ARSlist Archives at www.arslist.org > "Where the Answers Are, and have been for 20 years" > > _ARSlist: "Where the Answers Are" and have been for 20 years_ > _ARSlist: "Where the Answers Are" and have been for 20 years_ > No virus found in this message. > Checked by AVG - www.avg.com > Version: 2016.0.7639 / Virus Database: 4591/12348 - Release Date: 06/02/16 > _ARSlist: "Where the Answers Are" and have been for 20 years_ _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org "Where the Answers Are, and have been for 20 years"
