Not that I post a lot on arslist but remember that most of mine are from "the throne" 😊
Sent from my iPhone > On Jun 10, 2016, at 8:11 AM, JD Hood <hood...@gmail.com> wrote: > > ** > My personal opinion of Communities (and opinions will vary) is that it is has > some very good info in it -- but more often than not when I search, the > results are *mostly* useless. There's a lot of chaff to winnow through before > you can get to the good grain. > > And it could just be my bad luck looking for oddball stuff; however, more > often than not, Communities seems like an extension of support and I'm always > spending more time trying to get around the initial contact (the outsourced > call-center script-reader over in Puna) so I can reach someone who is > somewhat familiar with developing in whatever area my issue is in. > > Contrast that with the ARSList where someone can pose a development question > and have multiple, valid options from other experienced devs *almost* before > their finger is fully lifted off the mouse key from asking their question. > That may be an exaggeration, but the ARSList can be spooky fast compared to > BMC Support. Also, consider this comparison: How many times have you stumped > the ARSList vs. How many times have you stumped BMC support? I don't know > about you, but I eventually solve my own issue before BMC can figure it out > about half the time. > > Now, there is nothing stopping Communities from evolving into an > "ARSList-like" culture and for some things, it may be close. But in general, > I only go to Communities after I have exhausted all other possibilities and > before I completely give up and contact Puna to start that exercise in > frustration (You know the drill -- it begins with them asking for logs that > you had already attached to the ticket when you submitted it...). > > At this point, moving the ARSList to Communities makes me *VERY* nervous for > the future of the ARSList. I understand that it's looking for a home and/or > funding. WE SHOULD ALSO RECOGNIZE THAT DAN HAS DONE AN ADMIRABLE JOB WITH IT > AND SHOULD BE REWARDED FOR HIS CONSIDERABLE EFFORTS SOMEHOW. I just hope that > -- due to some BMC corporate anti-ARSList bias (and to be clear, I have NO > IDEA if that bias even exists) -- they don't try to herd folks away from it > by wadding it up and throwing into an obscure, throttled, low-bandwidth, BMC > controlled corner where it's not indexed and stuffed under some > intentionally-crippled search engine so it's difficult to use. That would be > a *damn* shame. What my paranoia prefers is a fully autonomous ARSList. > Personally, I would not mind if you added a paypal account (or whatever) so > the ARSList subscribers can contribute towards it's maintenance and hosting, > along with a fund drive a few times a year as needed. > > Now all that hot air is likely just a product of my fevered, > corporate-paranoia fueled imagination and everything will actually be peaches > & cream if the ARSList is absorbed into the BMC Communities "hive-mind". At > least, I certainly hope so. Either way, I am positive life will go on no > matter where the ARSList winds up, either for better or worse. > > And please don't make fun of me if I cover my eyes and grimmace until after > whatever is going to happen has happened. > > Best of luck! I hope it all works out! > -JDHood > > > > > >> On Thu, Jun 9, 2016 at 7:17 PM, Joe D'Souza <jdso...@shyle.net> wrote: >> And that is my point about an app. I think if BMC built a mobile communities >> app and had that available to the community, there might have been a lot >> more hits than just the high teens.. Not everyone hitting the article from >> the app might have actually read the whole article, but at least there would >> probably be more hits.. There is no way of knowing for sure if all the 19 >> that actually hit that article actually did read the whole thing anyway >> unless they responded to it. If I were to sport a guess, maybe only 40 to >> 50% of users opening any web page read the significant part of a web page >> anyways before their attention goes else where on another tab on their >> browser or another link. >> >> On a messaging system however, I would assume that a higher percentage of >> users hitting that message would actually read a significant part of that >> message before discarding it if they do not wish to reply to it. >> >> I may have a somewhat negative view of the communities but I see it more >> like Facebook. I created an account just because my peers would have liked >> me to be on it. But I very rarely ever actively use it unless someone >> specifically sends me a message or somehow something actually did manage to >> catch my attention there.. Email however feels a lot more personal to me so >> I tend to respond to emails anyone sends me even though it's a 20+ year old >> system.. That apart from the ability to access it when offline is my pro >> stand for email rather than a web community. >> >> Joe >> >> -----Original Message----- >> From: Action Request System discussion list(ARSList) >> [mailto:arslist@ARSLIST.ORG] On Behalf Of Misi Mladoniczky >> Sent: Thursday, June 09, 2016 4:11 AM >> To: arslist@ARSLIST.ORG >> Subject: Re: ARSList traction vs Communities... >> >> Hi, >> >> 24 hours since the original post to ARSList. >> >> 19 pages views referred via ARSList and 16 from BMC Communities. But this is >> a >> 30 day old post from Communities and it has a total of 211 referrals during >> these 30 days. >> >> I got one personal email regarding this out of ARSList and no public >> response. >> >> On communities we have 44 comments, but I note that 95% of these were made >> by >> the usual suspects (LJ Longwing, Jason Miller, Matthieu Laurenceau, Rick >> Westbrock and myself). These people are all quite active on ARSList as well, >> and if the post started here we might have received a lively interaction >> here >> instead. >> >> All in all I think that BMC Communities has some great features for >> interacting and pinging friends that you think may have something to add to >> a >> conversation. The total volume of content in BMC Communities is too great to >> read, but it has features to filter and get notification emails. >> >> Best Regards - Misi, RRR AB, http://www.rrr.se (ARSList MVP 2011) >> >> Ask the Remedy Licensing Experts (Best R.O.I. Award at WWRUG10/11/12/13): >> * RRR|License - Not enough Remedy licenses? Save money by optimizing. >> * RRR|Log - Performance issues or elusive bugs? Analyze your Remedy logs. >> Find these products, and many free tools and utilities, at http://rrr.se. >> >> > Hi, >> > >> > Let us put the ARSList to the test in terms of traction/conversion. >> > >> > One month ago I published the "BMC Engage Bubble Agenda" in Communities, >> and >> > we now have 195 hits on that page. >> > >> > The Engage Bubble Agenda in itself is a test to create a better, more fun >> and >> > more interesting user experience of browsing Engage topics. Useful before >> you >> > decide to go as well as when you are planning which sessions to actually >> > attend. >> > >> > Access the Bubbel Agenda using this link to verify the traction of the >> > ARSList: >> > https://rrr.se/cgi/index?pg=engage2016&arslist >> > >> > If you like it and want to boost the corresponding Communities document go >> > here and click LIKE: https://communities.bmc.com/docs/DOC-42206 >> > >> > Best Regards - Misi, RRR AB, http://www.rrr.se (ARSList MVP 2011) >> > >> > Ask the Remedy Licensing Experts (Best R.O.I. Award at WWRUG10/11/12/13): >> > * RRR|License - Not enough Remedy licenses? Save money by optimizing. >> > * RRR|Log - Performance issues or elusive bugs? Analyze your Remedy logs. >> > Find these products, and many free tools and utilities, at http://rrr.se. >> > >> > >> ____________________________________________________________________________ >> ___ >> > UNSUBSCRIBE or access ARSlist Archives at www.arslist.org >> > "Where the Answers Are, and have been for 20 years" >> > >> >> ____________________________________________________________________________ >> ___ >> UNSUBSCRIBE or access ARSlist Archives at www.arslist.org >> "Where the Answers Are, and have been for 20 years" >> >> _______________________________________________________________________________ >> UNSUBSCRIBE or access ARSlist Archives at www.arslist.org >> "Where the Answers Are, and have been for 20 years" > > _ARSlist: "Where the Answers Are" and have been for 20 years_ _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org "Where the Answers Are, and have been for 20 years"
