Claire and others. I have been working with SN for over 2 years as the company I work for, a service provider has decided to move from a Multi-Tenant 100 + Companies to a Domain Separated SN instance. I still bleed green, being a former Remedy and BMC employee and still prefer the fully mature BMC Remedy applications to the basic SN application that are similar in features/functions I learned Remedy on in 4.5. The developer instances are free so that independent consultants can review new releases and do POCs prior to building in a customers instance.
I have signed up on the SN Community and can view all of the questions. I have not found a way to get email notifications similar to ARS List. -----Original Message----- From: Sanford, Claire <claire.sanf...@memorialhermann.org> To: arslist <arslist@ARSLIST.ORG> Sent: Fri, Jun 10, 2016 6:24 pm Subject: Re: [EXTERNAL] Re: ARSList traction vs Communities... ** Wow! Someone is really eating the SNOWcones!! Everything has a cost if you want to use it… Freely available, yes.. Free to use… NO! From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf OfWilliam Du Chene Sent: Friday, June 10, 2016 10:58 AM To: arslist@ARSLIST.ORG Subject: [EXTERNAL] Re: ARSList traction vs Communities... ** Why not migrate? Wait now, before you get that look in your eyes, think about it - I realize that the community has been around for a long time and there are a lot of people that feel like family, but with the future of the list in question, the uncertainly of autonomy - all good things eventually do come to an end, right? The platform is but a product, and there are several others available. ServiceNow is right around the corner, has somewhat comparable cost, and much of the same functionality. And the best part - they actually have a developer platform that's freely available to boot. I mean, imagine what it would be like to be able to play with the technology as an independent. The understanding that I have, be it right or not, is that is where much of the community lands anyway at some point. Likewise, there is also RT. from Best Practical. That thing has been around for years and is in use by people from Raytheon, and Nasa all the way to Lexmark and MIT. It's solid, and open source - can be extended as needed. Not every company needs the AR platform, and for smaller use cases, it doesn't necessarily make sense, right? On Fri, Jun 10, 2016 at 7:46 AM, Misi Mladoniczky <m...@rrr.se> wrote: Hi, First of all there is an APP, Jive. It has not worked 100% for a week or so after they introduced SSO, but this should be fixed soon enough I think. Secondly BMC Communities works pretty much as ARSList, even though it has less bad taste jokes ;-) In other words the bulk of what happens is people asking questions about Remedy or ITSM. I was also afraid that they would sensor or meddle in the postings too much, but as Dan said this does not seem to be a big problem. I have received a ping once or twice, but the decision to change the original post has always been on me. Communities has some good things like marking answers as correct, this closing questions, and being able to publish documents (zip-files, def-files, word-documents) which is separated from all the questions/answers. There is also a lot of functionality to find other people there, so in that sense it is more like Facebook than the ARSList is. For me ARSList is more dear, and when time is short I revert to only reading the ARSList... Joe, you should give it an honest test! In any event you might have to move there anyway if you still want to read the ARSList ;-) Best Regards - Misi, RRR AB, http://www.rrr.se (ARSList MVP 2011) Ask the Remedy Licensing Experts (Best R.O.I. Award at WWRUG10/11/12/13): * RRR|License - Not enough Remedy licenses? Save money by optimizing. * RRR|Log - Performance issues or elusive bugs? Analyze your Remedy logs. Find these products, and many free tools and utilities, at http://rrr.se. > And that is my point about an app. I think if BMC built a mobile communities > app and had that available to the community, there might have been a lot > more hits than just the high teens.. Not everyone hitting the article from > the app might have actually read the whole article, but at least there would > probably be more hits.. There is no way of knowing for sure if all the 19 > that actually hit that article actually did read the whole thing anyway > unless they responded to it. If I were to sport a guess, maybe only 40 to > 50% of users opening any web page read the significant part of a web page > anyways before their attention goes else where on another tab on their > browser or another link. > > On a messaging system however, I would assume that a higher percentage of > users hitting that message would actually read a significant part of that > message before discarding it if they do not wish to reply to it. > > I may have a somewhat negative view of the communities but I see it more > like Facebook. I created an account just because my peers would have liked > me to be on it. But I very rarely ever actively use it unless someone > specifically sends me a message or somehow something actually did manage to > catch my attention there.. Email however feels a lot more personal to me so > I tend to respond to emails anyone sends me even though it's a 20+ year old > system.. That apart from the ability to access it when offline is my pro > stand for email rather than a web community. > > Joe > > -----Original Message----- > From: Action Request System discussion list(ARSList) > [mailto:arslist@ARSLIST.ORG] On Behalf Of Misi Mladoniczky > Sent: Thursday, June 09, 2016 4:11 AM > To: arslist@ARSLIST.ORG > Subject: Re: ARSList traction vs Communities... > > Hi, > > 24 hours since the original post to ARSList. > > 19 pages views referred via ARSList and 16 from BMC Communities. But this is > a > 30 day old post from Communities and it has a total of 211 referrals during > these 30 days. > > I got one personal email regarding this out of ARSList and no public > response. > > On communities we have 44 comments, but I note that 95% of these were made > by > the usual suspects (LJ Longwing, Jason Miller, Matthieu Laurenceau, Rick > Westbrock and myself). These people are all quite active on ARSList as well, > and if the post started here we might have received a lively interaction > here > instead. > > All in all I think that BMC Communities has some great features for > interacting and pinging friends that you think may have something to add to > a > conversation. The total volume of content in BMC Communities is too great to > read, but it has features to filter and get notification emails. > > Best Regards - Misi, RRR AB, http://www.rrr.se (ARSList MVP 2011) > > Ask the Remedy Licensing Experts (Best R.O.I. Award at WWRUG10/11/12/13): > * RRR|License - Not enough Remedy licenses? Save money by optimizing. > * RRR|Log - Performance issues or elusive bugs? Analyze your Remedy logs. > Find these products, and many free tools and utilities, at http://rrr.se. > >> Hi, >> >> Let us put the ARSList to the test in terms of traction/conversion. >> >> One month ago I published the "BMC Engage Bubble Agenda" in Communities, > and >> we now have 195 hits on that page. >> >> The Engage Bubble Agenda in itself is a test to create a better, more fun > and >> more interesting user experience of browsing Engage topics. Useful before > you >> decide to go as well as when you are planning which sessions to actually >> attend. >> >> Access the Bubbel Agenda using this link to verify the traction of the >> ARSList: >> https://rrr.se/cgi/index?pg=engage2016&arslist >> >> If you like it and want to boost the corresponding Communities document go >> here and click LIKE: https://communities.bmc.com/docs/DOC-42206 >> >> Best Regards - Misi, RRR AB, http://www.rrr.se (ARSList MVP 2011) >> >> Ask the Remedy Licensing Experts (Best R.O.I. Award at WWRUG10/11/12/13): >> * RRR|License - Not enough Remedy licenses? Save money by optimizing. >> * RRR|Log - Performance issues or elusive bugs? Analyze your Remedy logs. >> Find these products, and many free tools and utilities, at http://rrr.se. >> >> > ____________________________________________________________________________ > ___ >> UNSUBSCRIBE or access ARSlist Archives at www.arslist.org >> "Where the Answers Are, and have been for 20 years" >> > > ____________________________________________________________________________ > ___ > UNSUBSCRIBE or access ARSlist Archives at www.arslist.org > "Where the Answers Are, and have been for 20 years" > > _______________________________________________________________________________ > UNSUBSCRIBE or access ARSlist Archives at www.arslist.org > "Where the Answers Are, and have been for 20 years" > _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org "Where the Answers Are, and have been for 20 years" _ARSlist: "Where the Answers Are" and have been for 20 years_ _ARSlist: "Where the Answers Are" and have been for 20 years_ _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org "Where the Answers Are, and have been for 20 years"
