I had an Oracle installation and the client tools caused the memory errors. This was with ARS 6.0. -----Original Message----- From: [EMAIL PROTECTED] To: arslist@ARSLIST.ORG Sent: Thu, 28 Dec 2006 4:40 PM Subject: Re: RE : Remedy ARS 6.3 server process crash randomly
** Is LDAP configured? Are you performing an push by escalation to the user form? On 12/27/06, fred li <[EMAIL PROTECTED]> wrote: Hi, ulimit -a time(seconds) unlimited file(blocks) unlimited data(kbytes) 819200 stack(kbytes) 8192 memory(kbytes) unlimited coredump(blocks) OK might try to apply latest client for Oracle. How do I instruct Remedy ARS 6.3 to use latest Oracle client? Best regards, Frank >From: Mahesh Patil <[EMAIL PROTECTED]> >Reply-To: arslist@ARSLIST.ORG >To: arslist@ARSLIST.ORG >Subject: Re: RE : Remedy ARS 6.3 server process crash randomly >Date: Tue, 26 Dec 2006 08:50:16 -0800 > >Upgrade your Oracle Client version,. With 9.2.0.4 we have seen memory leak >issue, Apply the latest client (9.2.0.7) and test the issue. > >Also check ulimit -a once you are facing this issue and once after >restarting this issue. > >Kind Regards, >Mahesh > > >----- Original Message ---- >From: Shibu Samuel <[EMAIL PROTECTED]> >To: arslist@ARSLIST.ORG >Sent: Tuesday, December 26, 2006 6:16:43 PM >Subject: Re: RE : Remedy ARS 6.3 server process crash randomly > > >The Remedy Latest patch is Patch 19 for 6.3. > > > -----Original Message----- > From: Action Request System discussion list(ARSList) on behalf of Frex >Popo > Sent: Tue 26/12/2006 11:38 AM > To: arslist@ARSLIST.ORG > Cc: > Subject: RE : Remedy ARS 6.3 server process crash randomly > > > ** Is 14 the latest patch ... If I were you I would check the latest >patch ( I guess it cld be 15) and see what has been fixed in it :) > > Frank <[EMAIL PROTECTED]> a écrit : > > Recently we have upgraded our Remedy ARS from 6.0.1 to 6.3 patch >14. > > Our ARS server process will randomly crashed for unknown reason. > > Our Oracle database is 9.2.0.5C. > HP Unix server. HP-UX B.11.11 U 9000/800 (tb) > There are 5 applications running on this server including Remedy >ARS > > We then upgraded our memory from 2GB to 10GB to address this issue >as we > thought there might be performance issue on the server due to lack >of > memory. But it did not fix this problem. Also I can see the free >memory > ran out very quickly. > > I have been checking on ARSLIST and found out that there could be >Oracle > issue when Oracle that is at lower version than 9.2.0.4. > But our Oracle database is 9.2.0.5C. > > Anyone got any ideas, please advice. This has became a very >serious issues > for us. Thank you > > >_______________________________________________________________________________ > UNSUBSCRIBE or access ARSlist Archives at www.arslist.org >ARSlist:"Where the Answers Are" > > > > > _____ > > Yahoo! Mail réinvente le mail ! Découvrez le nouveau Yahoo! Mail >< >http://fr.rd.yahoo.com/evt=40577/*http://fr.promotions.yahoo.com/mail/nouveaumail.html> > et son interface révolutionnaire. __20060125_______________________This >posting was submitted with HTML in it___ > >__________________________________________________ >Do You Yahoo!? >Tired of spam? Yahoo! Mail has the best spam protection around >http://mail.yahoo.com > >_______________________________________________________________________________ >UNSUBSCRIBE or access ARSlist Archives at www.arslist.org ARSlist:"Where >the Answers Are" _________________________________________________________________ Advertisement: Fresh jobs daily. Stop waiting for the newspaper. Search Now! www.seek.com.au http://a.ninemsn.com.au/b.aspx?URL=http%3A%2F%2Fninemsn%2Eseek%2Ecom%2Eau&_t=757263760&_r=Hotmail_EndText_Dec06&_m=EXT _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org ARSlist:"Where the Answers Are" __20060125_______________________This posting was submitted with HTML in it___ ________________________________________________________________________ Check out the new AOL. Most comprehensive set of free safety and security tools, free access to millions of high-quality videos from across the web, free AOL Mail and more. _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org ARSlist:"Where the Answers Are"
