No
From: Emad Zaky <[EMAIL PROTECTED]>
Reply-To: arslist@ARSLIST.ORG
To: arslist@ARSLIST.ORG
Subject: Re: RE : Remedy ARS 6.3 server process crash randomly
Date: Thu, 28 Dec 2006 14:40:01 -0700
Is LDAP configured? Are you performing an push by escalation to the user
form?
On 12/27/06, fred li <[EMAIL PROTECTED]> wrote:
Hi,
ulimit -a
time(seconds) unlimited
file(blocks) unlimited
data(kbytes) 819200
stack(kbytes) 8192
memory(kbytes) unlimited
coredump(blocks)
OK might try to apply latest client for Oracle. How do I instruct Remedy
ARS
6.3 to use latest Oracle client?
Best regards,
Frank
>From: Mahesh Patil <[EMAIL PROTECTED]>
>Reply-To: arslist@ARSLIST.ORG
>To: arslist@ARSLIST.ORG
>Subject: Re: RE : Remedy ARS 6.3 server process crash randomly
>Date: Tue, 26 Dec 2006 08:50:16 -0800
>
>Upgrade your Oracle Client version,. With 9.2.0.4 we have seen memory
leak
>issue, Apply the latest client (9.2.0.7) and test the issue.
>
>Also check ulimit -a once you are facing this issue and once after
>restarting this issue.
>
>Kind Regards,
>Mahesh
>
>
>----- Original Message ----
>From: Shibu Samuel <[EMAIL PROTECTED]>
>To: arslist@ARSLIST.ORG
>Sent: Tuesday, December 26, 2006 6:16:43 PM
>Subject: Re: RE : Remedy ARS 6.3 server process crash randomly
>
>
>The Remedy Latest patch is Patch 19 for 6.3.
>
>
> -----Original Message-----
> From: Action Request System discussion list(ARSList) on behalf of
Frex
>Popo
> Sent: Tue 26/12/2006 11:38 AM
> To: arslist@ARSLIST.ORG
> Cc:
> Subject: RE : Remedy ARS 6.3 server process crash randomly
>
>
> ** Is 14 the latest patch ... If I were you I would check the
latest
>patch ( I guess it cld be 15) and see what has been fixed in it :)
>
> Frank <[EMAIL PROTECTED]> a écrit :
>
> Recently we have upgraded our Remedy ARS from 6.0.1 to 6.3
patch
>14.
>
> Our ARS server process will randomly crashed for unknown
reason.
>
> Our Oracle database is 9.2.0.5C.
> HP Unix server. HP-UX B.11.11 U 9000/800 (tb)
> There are 5 applications running on this server including
Remedy
>ARS
>
> We then upgraded our memory from 2GB to 10GB to address this
issue
>as we
> thought there might be performance issue on the server due to
lack
>of
> memory. But it did not fix this problem. Also I can see the
free
>memory
> ran out very quickly.
>
> I have been checking on ARSLIST and found out that there could
be
>Oracle
> issue when Oracle that is at lower version than 9.2.0.4.
> But our Oracle database is 9.2.0.5C.
>
> Anyone got any ideas, please advice. This has became a very
>serious issues
> for us. Thank you
>
>
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