Thank you for sharing that! It is very much appreciated. Jenni Wacholz 480-445-2517 Remedy Administrator Coventry Health Care
________________________________ From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Sam Rx Sent: Wednesday, January 03, 2007 5:13 AM To: arslist@ARSLIST.ORG Subject: Re: Need help constructing a URL ** Hi, I wrote this simple url builder utility, to create mid tier and flashboard urls thanks, Samir On 12/27/06, Lucero, Michelle - IST contractor <[EMAIL PROTECTED]> wrote: ** Hi, Candace and Jenni: Not sure if this has been answered for you. http://<midtier host>/arsys/forms/<ar server>/HPD%3AHelpDesk/Support/?eid=H123456 Hope that helps, Michelle ________________________________ From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG ] On Behalf Of Candace DeCou Sent: Tuesday, December 26, 2006 6:09 PM To: arslist@ARSLIST.ORG Subject: Re: Need help constructing a URL ** WOW! It looks like I'm not the only one needing this help and thanks to so many of you for ALL your help...now I think I know several ways to attempt this. I must have been working too hard to pay attention to all the great responses. Thanks again to each and every one of you - all you crazies out there working day after Christmas...yikes! Happy Holidays! :-) Candace ________________________________ From: Action Request System discussion list(ARSList) [mailto: [EMAIL PROTECTED] On Behalf Of Wacholz, Jeanette (Jenni) Sent: Tuesday, December 19, 2006 9:42 AM To: arslist@ARSLIST.ORG Subject: Need help constructing a URL Happy Holidays, Listers! The following URL will take me directly (after stopping for login, which is fine) to a HelpDesk search window. http://<servername>/mid-tier/forms/<server>/HPD%3AHelpDesk/Support/ <http://%3cservername%3e/mid-tier/forms/%3cserver%3e/HPD%3AHelpDesk/Supp ort/> What do I need to add to it to take me directly to a specific ticket #, for example HD123456? Or is it not that simple? Jenni Wacholz 480-445-2517 Remedy Administrator Coventry Health Care Email Confidentiality Notice: The information contained in this transmission is confidential, proprietary or privileged and may be subject to protection under the law, including the Health Insurance Portability and Accountability Act (HIPAA). The message is intended for the sole use of the individual or entity to whom it is addressed. If you are not the intended recipient, you are notified that any use, distribution or copying of the message is strictly prohibited and may subject you to criminal or civil penalties. 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