Thanks Uday, I already applied Patch 1537 with no different results. SLA
BRIE still randomly stops processing and I have to stop/restart services
for BRIE to come back to life.
Can you think of anything else that may cause this?
Thanks again! :)
 

Jase Brandon 

Remedy Administration/Development 

Customer Support Systems Group

Desk - (615) - 320-4494

Cell   - (334) - 318-5426

[EMAIL PROTECTED]

 

________________________________

From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of Uday Joshi
Sent: Wednesday, January 03, 2007 3:33 PM
To: arslist@ARSLIST.ORG
Subject: Re: SLA - BRIE dies for no reason


** 
I had similar experience. SLA Patch 1537 helps.
 
Best Regards,
 
Uday Joshi
 
 
________________________________

From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of Jase Brandon
Sent: Thursday, January 04, 2007 01:57 AM
To: arslist@ARSLIST.ORG
Subject: SLA - BRIE dies for no reason


** 
Hello Listers,
SLA 6.0
Has anyone ever had a problem with the SLA-BRIE engine just "dying" for
no apparent reason?
As I am creating SLA's and suddenly records just stop processing from
the application pending form.
I have enabled BRIE. logging from the SLA-Config Form, no errors. When I
check, the BRIE service is running.
I have exhausted support with this, they have no clue as to what would
cause this problem. I am at my wit's end on this one. Been chasing it
for over a month.
Please advise,
 
Thanks in Advance,
 

Jase Brandon 

Remedy Administration/Development 

Customer Support Systems Group

Desk - (615) - 320-4494

Cell   - (334) - 318-5426

[EMAIL PROTECTED]

 
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