Deleting the page seems appropriate to me, the content is outdated, and doesn’t 
convey a very good image.  It will be interesting to see the strategy behind 
what replaces it, or even if it is replaced.  BMC is getting their lunch eaten, 
and falling fast - IMHO.  They need a concerted marketing and technical 
strategy to stay in the game over the long haul. BMC is paying the cost of 
neglect toward their cash cow.

From: "arslist@ARSLIST.ORG" <arslist@ARSLIST.ORG> on behalf of LJ LongWing 
<lj.longw...@gmail.com>
Reply-To: "arslist@ARSLIST.ORG" <arslist@ARSLIST.ORG>
Date: Monday, August 14, 2017 at 9:52 AM
To: "arslist@ARSLIST.ORG" <arslist@ARSLIST.ORG>
Subject: Re: ARS Wikipedia page

**
Without saying anything that I shouldn't say, the edit in question was not 
malicious, was not nefarious, and was made in an effort to streamline marketing 
stuff for things that BMC sells.....Remedy's not gone, not going away, and is 
still available for purchase as both a stand alone development platform, as 
well as a base for ITSM.

On Mon, Aug 14, 2017 at 10:44 AM, Warren R. Baltimore II 
<warrenbaltim...@gmail.com<mailto:warrenbaltim...@gmail.com>> wrote:
**
I think we can probably assume this is just inline with the decision way back 
when to not market the ARSystem by itself.
Greatest mistake they ever made (IMHO).  BMC has turned Remedy ITSM into bloat 
ware.  One of the many reasons so many organizations are making the jump to 
SNow.
I still say ARSystem is the superior platform.

On Mon, Aug 14, 2017 at 12:27 PM, Jason Miller 
<jason.mil...@gmail.com<mailto:jason.mil...@gmail.com>> wrote:
**
I noticed the edit said they were done by a profile that indicated it was a BMC 
employee but I figured that was fake info. WOW! Let's see where the wild ride 
takes us now...

Of course we will probably be left to speculate and come up with our own 
theories for the foreseeable future; which is always fun.

On Mon, Aug 14, 2017 at 11:19 AM, LJ LongWing 
<lj.longw...@gmail.com<mailto:lj.longw...@gmail.com>> wrote:
**
Interesting....I just contacted someone internal to BMC and he is the person 
that made the edits, per instructions of someone at BMC....apparently part of a 
'revamp' effort....I guess we'll need to see what ends up coming out of it.....

On Mon, Aug 14, 2017 at 10:10 AM, Warren R. Baltimore II 
<warrenbaltim...@gmail.com<mailto:warrenbaltim...@gmail.com>> wrote:
**
It's a BMC employee making the edits....

On Mon, Aug 14, 2017 at 12:03 PM, LJ LongWing 
<lj.longw...@gmail.com<mailto:lj.longw...@gmail.com>> wrote:
**
Don't you just love wiki's...able to be edited by anyone...

On Mon, Aug 14, 2017 at 9:15 AM, Jason Miller 
<jason.mil...@gmail.com<mailto:jason.mil...@gmail.com>> wrote:
**
Either Wikipedia knows something we don't, that AR System is no longer being 
sold, or this is a reflection of BMC's "Remedy is only a means to ITSM" 
approach for many years. I guess there is one other option, the ARS article was 
submitted for deletion by a SNOW employee.

https://en.wikipedia.org/wiki/BMC_Remedy_Action_Request_System

[cid:image001.png@01D314E5.9A91F780]
​



Jason
_ARSlist: "Where the Answers Are" and have been for 20 years_

_ARSlist: "Where the Answers Are" and have been for 20 years_



--
Warren R. Baltimore II
Remedy Developer
410-533-5367<tel:(410)%20533-5367>
_ARSlist: "Where the Answers Are" and have been for 20 years_

_ARSlist: "Where the Answers Are" and have been for 20 years_

_ARSlist: "Where the Answers Are" and have been for 20 years_



--
Warren R. Baltimore II
Remedy Developer
410-533-5367<tel:(410)%20533-5367>
_ARSlist: "Where the Answers Are" and have been for 20 years_

_ARSlist: "Where the Answers Are" and have been for 20 years_

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